Ferguson Plumbing Supply
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884 S Rohlwing Rd
Addison, IL 60101 - 630-495-2620
Hours
Chamber Rating
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Oleksandr Vertuzaiev
Jun 12th, 2023 -
Peter D'Angelo
Needed a commercial high recovery hot water heater. Called on Thursday afternoon and they delivered it Friday morning to our second floor. In stock and fast delivery.thats everything I look for in a supplier. We needed a commercial high recovery hot water heater for another building. Called Friday morning at 11:00 and they delivered it at 1:30 in the afternoon. True professionals, excellent service and team members at every level.
May 15th, 2023 -
Spirit Refresh
I should give them an zero star rating due to a employee by the name of Chuck. CHUCK Is rude, disrespectful human being who should not be held any position or job at ferguson . Everytime I'm in the store, he is very unprofessional towards customers and employees. I saw him harassing using terrible verbal language towards customers and employees. He is abusing his power of authority. He needs to be fired. He says this is his warehouse and runs it any way that he wants. To the customer who is not satisfied
Feb 17th, 2023 -
Peter Hanselman
Dec 30th, 2022 -
Gigi Seng
We needed a replacement hose assembly for our Kohler sink. Ferguson's website said they had one in stock at the Addison location. I purchased it on line and was given a confirmation email saying I could pick up the part that day after 2:30 pm. When I got to the store, the person atthe counter informed me that they sold the part to someone else who walked in right before me. What?! I purchased that part on line for pick up in store and I had a confirmation email. I was not happy. "Ooops" they said "Sometimes this happens. We end up selling a part that someone else bought on line." They said they could have the part brought from another location and I could pick it up in a few days. They said they'd call me when it was ready. Not surprisingly, they never called. I tried calling the Addison store multiple times. They never answered the phone. I ended up having to cancel my order. The customer service here is abysmal and if you buy something on line for pick up in store, it's very possible the part will end up being sold to someone else. I'd give them zero stars if I could.
Mar 30th, 2023
Contact Info
- 630-495-2620
Questions & Answers
Q What is the phone number for Ferguson Plumbing Supply?
A The phone number for Ferguson Plumbing Supply is: 630-495-2620.
Q Where is Ferguson Plumbing Supply located?
A Ferguson Plumbing Supply is located at 884 S Rohlwing Rd, Addison, IL 60101
Q What days are Ferguson Plumbing Supply open?
A Ferguson Plumbing Supply is open:
Saturday: Closed
Sunday: Closed
Monday: 6:30 AM - 4:00 PM
Tuesday: Closed
Wednesday: 6:30 AM - 4:00 PM
Thursday: 6:30 AM - 4:00 PM
Friday: 6:30 AM - 4:00 PM
Q How is Ferguson Plumbing Supply rated?
A Ferguson Plumbing Supply has a 4.3 Star Rating from 85 reviewers.
Hours
Related Categories
Ratings and Reviews
Ferguson Plumbing Supply
Overall Rating
Overall Rating
( 85 Reviews )Oleksandr Vertuzaiev on Google
Peter D'Angelo on Google
Needed a commercial high recovery hot water heater. Called on Thursday afternoon and they delivered it Friday morning to our second floor. In stock and fast delivery.thats everything I look for in a supplier.
We needed a commercial high recovery hot water heater for another building. Called Friday morning at 11:00 and they delivered it at 1:30 in the afternoon. True professionals, excellent service and team members at every level.
Spirit Refresh on Google
I should give them an zero star rating due to a employee by the name of Chuck. CHUCK Is rude, disrespectful human being who should not be held any position or job at ferguson . Everytime I'm in the store, he is very unprofessional towards customers and employees. I saw him harassing using terrible verbal language towards customers and employees. He is abusing his power of authority. He needs to be fired. He says this is his warehouse and runs it any way that he wants. To the customer who is not satisfied
Peter Hanselman on Google
Gigi Seng on Google
We needed a replacement hose assembly for our Kohler sink. Ferguson's website said they had one in stock at the Addison location. I purchased it on line and was given a confirmation email saying I could pick up the part that day after 2:30 pm. When I got to the store, the person atthe counter informed me that they sold the part to someone else who walked in right before me. What?! I purchased that part on line for pick up in store and I had a confirmation email. I was not happy. "Ooops" they said "Sometimes this happens. We end up selling a part that someone else bought on line."
They said they could have the part brought from another location and I could pick it up in a few days. They said they'd call me when it was ready. Not surprisingly, they never called. I tried calling the Addison store multiple times. They never answered the phone. I ended up having to cancel my order. The customer service here is abysmal and if you buy something on line for pick up in store, it's very possible the part will end up being sold to someone else. I'd give them zero stars if I could.
Overall Rating
Overall Rating
( 85 Reviews )Write a Review
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