StoneTek Design Quartz & Granite Countertops

The long and short of it is that StoneTek took my money and then completely ghosted me. Despite what they say in their reply they never called me on either my cell or at my business, which is clear from my call history. And, if you did call a customer back and they didn't answer, why wouldn't you leave a message? Why not respond to one of my emails? The fact is that no one had any sense of urgency in getting back to me at all until this review was posted. I contacted them about having a countertop fabricated for my laundry room. They responded pretty quickly with a price and said someone would come to measure on January 22nd, but that I needed to pay in order to secure the time on their schedule. No problem, they sent over an invoice, and I paid it right away. That was on January 11th. I followed up on the 18th to find out what time they would be coming on the 22nd and didn't get a response. I emailed again on the 19th. I also called twice and left a voicemail. No answer. I emailed again on the 20th and still no response. Ultimately, I had to dispute the charge with my credit card company. Thank God I paid with a credit card so I could do that and get my money back pretty easily. So unprofessional. There's really no excuse for ghosting a customer, especially one that paid for your product in advance.
Feb 3rd, 2024

Mark and his team knock it out of the park for me every single time! Highly reccomend them for all your granite and stone work!
Jan 26th, 2024

This review is long overdo! We met Mike at StoneTek during a a bathroom remodel about a year ago. His knowledge of the various stones, care and use is amazing. But what is OVER the top, was his ability to help us visualize our design and to provide insights. The selection of product is amazing and a huge thank you to Marc for making the most exquisite products affordable! You have an incredible team! We will never use anyone else. Fast foward, I have told all my neighbors about StoneTek and had the pleasure of taking my best friend last week for help with her bathroom remodel. While I was in there, I showed Mike my kitchen island and how I really just wanted to do a facelift as it never seemed right. I'm so excited that StoneTek will be helping me take my kitchen from good to great! I'll post pictures when it's done! Look no further than StoneTek! A big shout out and thanks!
Jan 9th, 2024

Helpful & a very quick turnaround. Highly recommend
Oct 26th, 2023

I wanted to take a moment to express my utmost satisfaction and gratitude for the exceptional service provided by StoneTek Design throughout the process of installing my countertops. From start to finish, the experience was nothing short of fantastic. Working with Marc, the owner, was an absolute pleasure. His dedication to ensuring customer satisfaction and his genuine care for the project's success were evident from the get-go. Marc's professionalism and commitment to excellence truly set the tone for the entire experience. Alfredo, the measurement technician, showcased an impressive depth of knowledge. His expertise and attention to detail during the measurement phase were invaluable. I felt assured that every aspect of the installation was meticulously considered under his guidance. Moreover, the installation itself was executed with perfection. The team's precision and skill were apparent in the flawless outcome. The countertops not only met but exceeded my expectations, a testament to the high standards upheld by StoneTek Design. Overall, my experience with StoneTek Design has been outstanding, and I am thrilled with the results. I have no hesitation in stating that I will undoubtedly return for any future countertop needs. Thank you for providing top-notch service, quality products, and a seamless experience.
Jan 3rd, 2024