The Village Rexburg - Community Apartments

We love these apartments, going on 2 years. The management is new and they are super kind and helpful and seem to actually care about the people who live here. New maintenance as well, friendly faces and I have seen them around the complex fixing stuff up and picking up trash. We enjoy having the gym here too ! Also in the winter they have little buckets of salt at the end of each stairway, that's really helpful and came in handy for me a few times.
Apr 3rd, 2024

New Management and new maintenance (Lived in this complex for almost 2 years) Moved from one apartment to another apartment recently. The move out was great. We left our apartment in good condition and they didnt give us any fees. Management is nice and has high standards for the complex. She seems to care to improve this complex. Just today I saw maintenance out picking up trash. Maintenance was fast, solved the problems, and asked if there was anything else he could do.
Mar 31st, 2024

We really love living here! Weve been waiting on a maintenance request for a while now to be completed and we ran into Israel and he came over the next day and got it taken care of. He was friendly, kind, and efficient and was awesome with our dog when he came by. We could ask for a better Super! Also, Joan in the office has been so kind every time weve spoke to her and were excited for the direction that the complex is moving in.
Mar 28th, 2024

My husband and I lived here for about 8 months then we had to move out of state due to work, we wanted to have the housing do a check on the apartment before we left, but were unable to due to a bad storm that was rolling in so we needed to leave a few days earlier than expected, we spoke with the housing and they were completely fine with it, telling us to just leave the keys in the apartment. So we did just that. We moved and forgot about the housing as we were so busy with unpacking and new jobs. I got a call exactly a week ago, I was at work so I was unable to answer then later got a call from my husband when I went on break. He told me that a debt collector was demanding we pay $200 to them from the apartment. I called the apartment. Saying that we leave trash and different various damages and things needing replaced. Apparently they tried to send a bill to us but it got sent back due to incorrect address, instead of trying to call or email us or contact us in any way they had a debt collector scare us. I had taken photos of the house before we left showing that what they were feeing us for was not how we left it. I called the housing and they gave me an email to send the pictures then said they would get back to us. I typed in the email wrong so it was sent to my pending box, my husband called in and was able to get the correct email and verified it was received. She said she would look over the photos and call us back. We have not heard back, that was Tuesday of last week and we called 5+ times a day and it always went to VM we left several messages and they would not reply. My husband was finally able to get a hold of them and they said that they were swamped and unable to get to our call. They said the manager who was working on this was out and would have her call us when she came in. Still have not been able to actually speak to her for a week.
Feb 13th, 2024

Just happened to drive through the complex looking for the phone number on the sign was able to find it. The buildings looked very nice and newer and the complex was definitely very clean and seemed to be well capped by the groundskeeper or the tenants as well overall definitely a place I would be happy to live that already found another place though but overall seemed like a pretty nice place.
Dec 18th, 2023