Loya Tires & Wheels

My tire popped this morning just down the road from this shop, so I went in and they got it replaced quick, and inexpensive. Great service & life savers!
Apr 2nd, 2024

I wanted to share my negative experience that I had with Loya tires, a company I've used multiple times in the passed and had good experiences with. I dropped off a Subaru that needed 4 tires mounted and an alignment. I got a call afterwords that the car aligned well other than the front passenger which wouldn't align right because of a damaged control arm. The owner told me that if I replaced the control arm and brought it back he would align it at no cost. Ok great Upon picking it up I noticed the rear bumper had been scratched due to carelessly loading the old wheels into the rear of the car. Which was hard to miss because I had just had the car completely 100% repainted due to hail damage. I was upset but took it on the chin. I replaced the control arm and brought the car back 3 weeks later to quickly align one wheel. Owner calls me with a different tune. " No I said I'd only align it for free if I replaced the control arm. So we will have to charge you the $89 to realign it." Flustered I picked the car up to take to a different tire shop to have it aligned. I called the owner back up to express my dissatisfaction and was told to come back and "talk about it face to face." We went back and forth and the owner ultimately decided they would realign it free of charge and give me a ride back to my job. But at that point I had already dropped it off at another tire place and was extremely upset with Loyas. A customer shouldn't have to be disgruntled over a 15 minute job. I also understand that the damage control arm was no fault of theirs but they did not have to align it initially or give me false promises of realigning it free of charge. Loya will not see anymore business from me or anyone else that asks me for a tire shop recommendation. I'll post pictures of my damaged bumper when it gets back from being aligned.
Apr 1st, 2024

Loya Tires And Wheels are great. They are not over priced, customer service is very helpful and friendly. The price was so affordable, my son needed tires for his car and the personal was extremely helpful and the quality of work was amazing.
Mar 29th, 2024

Mar 28th, 2024

Always Honest work! Fast very efficient, all around excellent experiences. Wonderful customer service. Definitely will be back. Highly recommended!!
Mar 28th, 2024