Emerge Technologies

Im a small business owner in Palouse, Washington. We we so excited to be helping out another small business. But when you discontinued your service in Palouse and didnt inform your costumers my feelings changed. You left my business without phone or internet, limiting our services. Unable to take credit/debit card payments and unable to receive take out order or caterings. If I could give a f zero star review I would. You give small businesses a bad name.
Dec 19th, 2023

Can't receive any incoming calls from outside the network. Data is off more than it is on. No one seems to be able to resolve the issues. I give up. Not worth it. Time to change companies, I guess.
Oct 22nd, 2023

Oct 16th, 2023

Sep 20th, 2022

My wife and I live 15 minutes from downtown Spokane, but the internet options are limited since we live West of the city. We originally used EcliptixNet as our internet provider, and that was a painful experience. The internet was slow (usually < 4mbps download and < 1 mb upload speeds). Some days, the download speeds were < 1 mb. There were times when the internet would not work for days. One time, it was out for over a week. In 2020, Inland Cellular bought EcliptixNet and started doing business as Emerge Technologies, powered by Inland Cellular. I was excited that a larger company bought this service hoping that it would improve the system. Sadly it did not. We continued to experience the same internet frustrations. When I called customer service during internet outages, they were not helpful and often told me that they did not build that system, they just bought it. It was even more frustrating when they stated in a letter that they were upgrading the system and their improved internet service and speeds would reach speeds of 50mbps. After continued slow internet, no perceived upgrading of the system, and poor customer service, I switched to the first carrier that offered faster internet in our area. Now I have consistent internet. This is not a joke or an exaggeration, I had faster internet than EcliptixNet/Emerge Technologies/Inland Cellular in 1995 and wouldn't wish this product on anyone. Look elsewhere.
Jul 26th, 2022