Chamber of Commerce

      Covered

      ( 15 Reviews )

      Covered
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.6 - (15 reviews)
      6
      0
      0
      0
      9
      Read Our 15 Reviews

      Chamber Rating

      2.6 - (15 reviews)
      6
      0
      0
      0
      9
      › ‹
      • najla aftahi

        The team at Covered has been great! Madeline is wonderful and the installers are polite, tidy and do a beautiful job. Weve been very happy with our experience and highly recommend!
        Aug 6th, 2023

      • Ginny Bachman

        We are so pleased with our window treatments from Covered. Madeline Funk guided me to find stylish shades that were also energy efficient. She was professional and patient throughout the whole process. The installation team also went above and beyond to adapt the shades to our existing windows. Our living room and bedroom now have a new polished and contemporary look. Thank you!
        Jul 30th, 2023

      • Martha Borie Wood

        Covered did all our windows in our new home. They are sophisticated and blend really well with my decor. Madeline was wonderful to work with.
        Jul 11th, 2023

      • Cole Sabs


        Oct 21st, 2022

      • Gary Hoffman

        It pains me to write this review as I believe in trying to support local businesses. I was happy to purchase all my Hunter-Douglas blinds from Eric Seder the former owner of Shutters and Shades. He was a gem to work with. Unfortunately his business has apparently been taken over by Andrew (Covered) whose stock in trade seems to be offering excuses for poor service and arguing with customers. My pull cord for one shade broke 9 days ago and I couldnt repair it myself. Simple matter of replacing a cord after opening the unit for a repair. When I dropped it off I was not informed about any backed up repair waitlist. 3 days later I called to check on the repair and was told that I was next on the list for repairs. That was 5 days ago; today I spoke to Andrew directly and he repeatedly invoked the pandemic, building boom in town, lack of help, etc. etc. I was frankly surprised at his arrogance and condescension, thinking initially from his accent that he was British; Brits are invariably polite, respectful, and dignified. Then I learned that he was Australian! At the very least he lacks communication skills; the first rule of good customer service is to never argue with customers, totally counterproductive, There is a long list of negative reviews of him on Google reviews; I should have checked before visiting Covered. Andrews lack of regard for customers concerns draws particular attention, Im far from the first to note this. Theres another shade business in town who has offered to take care of it right away thank God..
        Apr 28th, 2022

      Read Our 15 Reviews

      About
      Covered

      Covered is located at 511 East Ave in Ketchum, Idaho 83340. Covered can be contacted via phone at 208-726-9592 for pricing, hours and directions.

      Contact Info

      •   208-726-9592

      Questions & Answers

      Q What is the phone number for Covered?

      A The phone number for Covered is: 208-726-9592.

      Q Where is Covered located?

      A Covered is located at 511 East Ave, Ketchum, ID 83340

      Q What is the internet address for Covered?

      A The website (URL) for Covered is: https://www.coveredsv.com/

      Q What days are Covered open?

      A Covered is open:
      Thursday: 10:00 AM - 4:00 PM
      Friday: 10:00 AM - 4:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 10:00 AM - 4:00 PM
      Tuesday: 10:00 AM - 4:00 PM
      Wednesday: 10:00 AM - 4:00 PM

      Q How is Covered rated?

      A Covered has a 2.6 Star Rating from 15 reviewers.

      Hours

      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM

      Related Categories

      Ratings and Reviews
      Covered

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      6
      0
      0
      0
      9
      Write a Review

      najla aftahi on Google

      image The team at Covered has been great! Madeline is wonderful and the installers are polite, tidy and do a beautiful job. Weve been very happy with our experience and highly recommend!

      Ginny Bachman on Google

      image We are so pleased with our window treatments from Covered. Madeline Funk guided me to find stylish shades that were also energy efficient. She was professional and patient throughout the whole process. The installation team also went above and beyond to adapt the shades to our existing windows. Our living room and bedroom now have a new polished and contemporary look. Thank you!

      Martha Borie Wood on Google

      image Covered did all our windows in our new home. They are sophisticated and blend really well with my decor. Madeline was wonderful to work with.

      Cole Sabs on Google

      image

      Business Response on Google Jan 18th, 2023
      Thank you! glad the team was able to help you.

      Gary Hoffman on Google

      image It pains me to write this review as I believe in trying to support local businesses. I was happy to purchase all my Hunter-Douglas blinds from Eric Seder the former owner of Shutters and Shades. He was a gem to work with. Unfortunately his business has apparently been taken over by Andrew (Covered) whose stock in trade seems to be offering excuses for poor service and arguing with customers. My pull cord for one shade broke 9 days ago and I couldnt repair it myself. Simple matter of replacing a cord after opening the unit for a repair. When I dropped it off I was not informed about any backed up repair waitlist. 3 days later I called to check on the repair and was told that I was next on the list for repairs. That was 5 days ago; today I spoke to Andrew directly and he repeatedly invoked the pandemic, building boom in town, lack of help, etc. etc. I was frankly surprised at his arrogance and condescension, thinking initially from his accent that he was British; Brits are invariably polite, respectful, and dignified. Then I learned that he was Australian! At the very least he lacks communication skills; the first rule of good customer service is to never argue with customers, totally counterproductive,
      There is a long list of negative reviews of him on Google reviews; I should have checked before visiting Covered. Andrews lack of regard for customers concerns draws particular attention, Im far from the first to note this.
      Theres another shade business in town who has offered to take care of it right away thank God..

      Business Response on Google Feb 13th, 2023
      Dear Dr HoffmanThank you for taking the time to leave a review. Sincere apologies for a very belated reply. I am Andrew’s wife and business partner and the manager of the google account. I have been quite Ill since my Covid infection in early 2020 and not able to return to work so we have been juggling. In the meantime this account was hacked and I was removed as a manager and I did not see your review and the dozen of fake reviews. We had a disgruntled individual access the account that was not happy about being asked to mask when Ketchum had a mandate. So what appears to be a string of dissatisfaction is not the reality. You are correct about cultural differences among Australians. I am American and lived there 20 years. Australians value implicit straightforward authenticity and thus it can sometimes be lost in translation for Americans as rudeness. It took me a while to adjust to this. Andrew used his straight forward authenticity with the anti- masker and we have been attacked for that. Andrew lacked the well practiced American finesse for customer service when you asked to speak with him as the owner about the delay in your repair. The team diagnosed the problem in your shade, ordered a part, and offered a free temporary shade. We determined it was more than a restring. If the restring you were able to find someone else to do does not last contact Hunter Douglas directly and you can ship repairs to their head office. Since we took over the business we have tried to improve wait times for repairs by having designated hours for repairs rather than leaving them for random free time which meant wait times could stretch for 4-6 weeks in the summer. We strive to make improvements and apologize that this was not your experience. We take your feedback seriously and although you left before we could complete the repair we have taken your thoughts into the future and hope we can be more sensitive to the frustration of unquantifiable delays and strive to communicate this better. I realize this is long overdue but wanted you to know the context of the situation and that we have taken your experience as an opportunity to improve. Regards, Kim Harris
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 15 Reviews )
      6
      0
      0
      0
      9

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Window Treatment Store Near Me in Ketchum, ID

      Fox Creek Interiors
      100 South Leadville Ave # 120, Suite 120
      Ketchum, ID 83340
      (208) 726-6994
      ( 1 Reviews )
      Topnotch Fine Furnishings & Interior Design
      680 Sun Valley Rd
      Ketchum, ID 83340
      208-726-7797
      ( 5 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading