La Michoacana Ice Cream Palace

Apr 8th, 2024

They never have anything. Whenever we go we always end up leaving and or having to get something else because they never have anything.
Mar 25th, 2024

So many unique options and flavors that I enjoyed being able to peruse and try. Not your normal creamery! I definitely recommend it.
Mar 25th, 2024

Authentic Mexican treats. Great spot! Dont miss the opportunity if youre in town. I visit at least 1 if not twice a week.
Mar 23rd, 2024

We only got ice cream because they did not have the Churros con nieve (churros & ice cream). When I asked for a scoop of ice cream in English, the server got flustered and did not want to speak English and went to the back to get a translator. I had my wife and kids with me who were confused. The other server asked me if I spoke Spanish and I told her I did and would communicate in Spanish. I dont like to assume that people of Latin descent just automatically wants to speak Spanish which is why I did not speak Spanish in the first place. The original server came back and we continued our order in Spanish. I asked for the churros con nieve and they did not have any. The line at this time was getting long and people in the line started to snicker at us probably realizing that we were new to this situation. At this point, I just wanted to get ice cream for my family and leave as quickly as possible. I wanted to experience the ice cream parlor but the server soured it for me. Perhaps the area I was in was predominantly Spanish speaking and known that Spanish is preferred when you come here, but that too broad of a snap judgement to make. The ice cream was decent. The first server was horrible with customer service. The second server who asked politely if I knew Spanish was wonderful. Would I go back, probably not. We are not from Idaho. Would I recommendno. However, for anyone who would like to try out some different frozen treats with a Latin flavor, give it a shot. I am sure the first server did not mean any disrespect, but should probably work on those customer service skills for those gringos looking for a cold treat in Idaho.
Mar 24th, 2024