PEAK Health and Wellness Center

Chuck Force _{on Google}

May 29th, 2023

Great place and very clean and professional. Very friendly staff too.

Gary Retter _{on Google}

Feb 26th, 2023

Patty is awsum

Matt Rowland _{on Google}

Feb 20th, 2023

Absolute trash. The communication on billing is absolutely terrible. Cancelled my membership (because the facility is filthy and the majority of the equipment is old and/or broken and never fixed or replaced) and the front desk had me fill out a form but had no idea how it works. Has to go thru the sales team who will process it. Got a weird charge this month, expecting to be charged one more time because thats how most gyms work, but just curious as to why the amount changed - is it a prorate? Did my wifes membership not get cancelled? Front desk again had no idea and had to call these ladies sitting around in a room chatting to ask. One comes out after a few minutes to explain it was a prorate. I just said I had no idea and was just clarifying, but she gets all defensive saying well the front desk staff is trained even tho they clearly arent. She also admits that they dont send out any confirmation on cancellations, even tho its done by other sales staff and not done with you at the front desk. Makes absolutely no sense. Just send a confirmation email, or better yet, train your front desk staff on how it works. Theyre just so lazy with everything, whether its the communication with billing and memberships or how they maintain equipment. They know they have a near monopoly in the area and just dont care. Not the first time Ive had issues with them either - they wouldnt even let my pregnant wife pause her membership during Covid. Sad that there arent more local options or maybe theyd actually try harder.