Wicked Wrench Garage and Automotive

Dave! Thank you for always trusting us with your vehicles!

Jeri, Thank you for the kind words! We are happy to help with anything your Civic needs!

Veronica, your truck came in at 817am on 04/01/24 and you picked up the vehicle at 1217pm the same day. You called and returned the next day (today 04/02/24) stating you had new damage. As a business owner, we take any complaint very seriously and I told you that I would look at photos and videos and that if we were responsible for the damage or it was unclear if we were or weren't I would make it right. After reviewing the videos and photos of your vehicle on our lot, it was clear the damage did not occur here. We understand the love you have for your truck, we are car people as well, but to continue to try and discredit us because you are upset that your truck has damage is unreasonable. I invited you to view the videos and photos we have of your truck, including the ones we have of you driving away in your truck, all of which show no damage in the area you specified yet you chose to continue to rant and rave and even called the police and completed a police report even after seeing the videos and pictures with your own eyes. The Fruitland Police agree after seeing the video and photos themselves that your vehicle left here with no damage to the bed side, it is very clear. I am very sorry that your truck was damaged somewhere after you left here, and I understand you being upset however this is unreasonable and unnecessary. Again, we are always willing to own any mistake we make, we are not ones to pass blame in any manner and we have in the past repaired mistakes that were made at our expense because it is the right thing to do. Unfortunately, we are not willing to take the blame in a situation that we are not responsible for as proven with evidence. If I could post photos of you driving away in your vehicle, undamaged, I would. I hope you have a better day and I hope that whoever did damage your vehicle is honest and owns up to it.