Best Western Plus Coeur D'Alene Inn

4 stars from me( more like 3.5). This is a decent hotel. The staff were friendly and got the job done quickly, key for late arrivals when you are tired and want to get some sleep. Everything appeared clean, both in the room and in the common areas. Can not comment on the restaurant as it was closed when we got there ( it was late). The room was quiet enough to get decent sleep. Breakfast was good. One of the best free breakfasts from any normal hotel I have stayed at. Super easy access off/onto I90! Now the reason for only 4 (3.5)stars. Reason #1: The left side bed light and outlet did not work. The light we could get over, but having your phone/ alarm on the bed side table and charging is kind of critical. Since it was late I just went at diagnosing the issue instead of calling for someone to look into it. It ended up being a broken electrical socket behind the right side bedside stand. The bedside stand had been pushed back into the wall breaking the outlet. I am not sure if the cord had become unplugged due to being smashed, or some other reason. I did let them know about this issue when checking out, hope they get this fixed. Reason #2: at 8:30 am the cleaning crew just came into our room. They did knock before coming in, but I was in the bathroom and it sounded like someone knocking on another rooms door. Next thing I know I hear my wife asking someone " who are you"! Apparently they require you to put out the "do not disturb" sign if you don't want the cleaning crew barging into your room. I have stayed at a lot of hotels. I have never used the "do not disturb" sign when staying 1 night, and have never had cleaners come into my room or even knock on my door before I have checked out. And again, this was not even close to check out time. This hotel needs to have better ( any communication would be an improvement) communication between the check out staff, and the cleaners. It is simple, if someone is staying 1 night and they haven't checked out yet don't have the cleaners go knocking on the door/ barging in until at least check out time. Reason #3: the shower. The shower head is terrible, there is no water pressure! And it has an extremely wide spray pattern. It is hard to get enough water spraying where you want to rinse off. Getting shampoo and conditioner out of my hair was almost impossible, and I have short hair. Mostly a positive stay. Rooms: The rooms are a good size. The bed was not uncomfortable, but not really comfortable either (beds are personal preference). The shower is not very good (low water pressure and low volume of water to rinse off with). Noteworthy details: Make sure to put the "do not disturb" sign out or the cleaning crew might be knocking on your door/ just coming in. Breakfast is good.
Apr 11th, 2024

Apr 10th, 2024

I thought the room was beautiful and we'll kept. The staff were friendly and helpful. The location has an indoor pool and hot tub so I thought it was great. I highly recommend it to travelers.
Apr 2nd, 2024

Great buffet on easter until I saw a girl carry a cat back where the food was coming from.
Apr 1st, 2024

Nice hotel. However knocking of 2 stars for the deceptive pricing. Was told the price for a room was $112 + tax, was charged $160.
Mar 30th, 2024