Valley Office Systems

If I could give a 0, or worse, I would. Their leasing process is a sham. They don't disclose the actual costs, interest, finance charges at all. They dont even sign their contracts. They let employees sign whether they have authority or not. I have been trying to move or release the lease for 2 months. The rep has quit answering and the company wont call back. The lease holder they never told me I would have, and is on no paperwork, also has no paperwork, claiming Valleys is their own contract and paperwork. That they have no obligation to go through pricing or values. The moment I asked for the contracts, as they never sent them back signed, its amazing how the company quit responding completely. This printer is in a building I no longer am at, where another company is, and I have no control over it as the rep said the lease holder has to approve it, and the contract states needing consent. Guess what you cant do if Valley office wont respond, get permission. Oh, and when you ask this lease holder, they say that rule does not exist. There rep has stated there are a ton of car dealers and companies paying for printers that are passed their leases because they always forget to cancel 60 days in advance, and are now stuck in another year, not-cancelable. If you want a company to absolutely screw you over, then by all means, I give them a 5 star for that. Add on after response: After complaining that I have been reaching out, it is frustrating that despite having my information that the response is to email you. Despite that, I did email you, and that email address does not work.
Oct 15th, 2023

I have had the opportunity to work with sales and service teams, the professionalism and knowledge is what I have come to rely on. :)
Jan 23rd, 2022

Valley Office Systems has been wonderful to work with for many years. I find the sales department to be honest with much integrity. They are not pushy and yet available and helpful. The service technicians are phenomenal, courteous and prompt. They are almost always out the same day we call. I trust this company very much.
Nov 30th, 2021

Fantastic service, we very much enjoy working with Valley!
Oct 2nd, 2021

Dec 2nd, 2020