Zippy's Waipahu

Reeez _{on Google}

Apr 7th, 2024

Alright I know it was a holiday and they were busy and short handed but that's no excuse for the service given. My son and I stood waiting for our order for over 45 mins. We watched them address smaller orders leaving the larger orders sitting on the counter getting cold. I gave them 45 mins before saying anything because it was a holiday but after having watched the employees pick and choose what orders they were going to work on that was it. The counter was jam packed with food waiting to be covered and handed out. When I worked at zippys food was covered and marked off as they came out, sorted into orders then rechecked before packing and giving out. My son had to keep me from walking in the door to help them because we stood there watching food that wasn't being addressed for the entire time we were waiting for our order. Manager had even acknowledged us and marked our order as here but no one took anytime after that to acknowledge our order. It was when we hit the 60 min mark that I asked about our order and within a span of 5 minutes given my complete, cold order. Once upon a time it was mandatory for employees to work a holiday if it fell on a day that was stated available. If the company is unable to properly staff for the day shouldn't a decision then be made to open or close? If you're going to be lenient and forgo any policy's why even have them? This location is my go to when I have a craving for Zippys but this experience will keep me away for a while, especially because we all had a tummy ache afterwards.

Reuben _{on Google}

Mar 25th, 2024

Always go here since it's close to home. The place is clean and most of the people there are very friendly and professional.

Warren Sunada _{on Google}

Mar 20th, 2024

Funny how the workers does not pay attention to the customers at hand while thry stand around speaking in their native language...1

Excee Carpenter _{on Google}

Mar 15th, 2024

It's okay