UPS Customer Center

They stole my package and continued to lie about it!!!!!
Mar 2nd, 2024

No one there. Zero stars.
Feb 12th, 2024

The largest jet landing on Kaua'i is UPS. Because the massive payload or smaller jet unavailable? Since the service center won't open the jet must be empty. I've had an incredibly necessary parcel returned to mainland FOUR TIMES because the service center is not operating. The driver couldn't figure out my delivery location and sent it back also. SINCE JULY 2023 my parcel has gone back and forth 5 times. It's not all in UPS - the sender should use USPS. As UPS on Kaua'i is severely incapable of providing any service.
Dec 14th, 2023

Since feb23 I've had trouble with 7 deliveries. Tracking comments like (Unknown person), no such adress. When my nephew orders something with the same adress he has no problems. Everything is the same in the adress except the first name. Adress and last name is the same. I'm being Black balled . I've tried many times to fix the situation but no help at all. The same driver use to deliver all my packages before Feb. So I know he knows my address. I will never waist my time with a company that doesn't care about the customers.
Oct 27th, 2023

Absolutely horrible. Showed up 1 minute after 4. Sign said pick up 4-6pm and to knock on side door. Workers were clearly there as there were four cars but nobody responded. They knew I was coming as I had called in advance. Absolutely ridiculous and terrible customer service
Sep 15th, 2023