WorldMark Valley Isle

Best view to be had...
Jan 28th, 2024

Jan 4th, 2024

Recently I have been in 2 studiounits that are tired, but much better than the previous units I've reviewed.I have adjusted the stars of my review. The public areas are much nicer. The worst unit in almost 20 years. Leaking water pouring from the bathroom ceiling light fixture. Totally ruined a vacation. Terrible service. Every single thing about the unit was poorly maintained or not maintained at all. Do not waste your money, or risk your family vacation. Stay somewhere else. The Worldmark units are in such poor condition that Maui County should not allow occupancy. Just to test Worldmark, we even threw away points for a night on a different trip so we could see another unit, and we found it filthy, in disrepair, without the correct number of beds, one bed was ruined and could not be used. Dryer was filled with filth. Microwave was broken.
Nov 22nd, 2023

Nov 14th, 2023

This is not really a resort. The front desk closes at five. Only one beach towel per person is allowed for the entire visit. If there's an after hours problem and you call for a assistance it goes to an answering service where no one actually answers. Items in the unit were broken or not working. For example, the bedroom light and free standing fan. The unit wasn't entirely clean. There were a few human hairs left in the bathtub shower. The bedroom had a bit of a funky smell. There is no air conditioning, the front door which opens to an open air hallway, has a locking screen door with a grate on it, so a crossbreeze can be created when the sliding door is open. Leaving the front door open gives up all privacy in the kitchen, dining room, living area of the unit, aa anyone walking down the hallway has a clear view in. The sliding door screen does not block and does not have a grate on it. I was on the second floor and it felt like it would be pretty easy for someone to gain access through the sliding door. On the upside, the view of the ocean is very good. It is difficult to have direct access to the beach as giant sandbags are piled up to try to prevent shoreline erosion. World mark is giving up the lease on the units at The Valley aisle in early 2024. I believe that that is the appropriate move on their part. While in my opinion, world mark doesn't necessarily have the highest standards for their property being that many of the properties are older and could stand to be refreshed., the general low level of service and overall condition of the unit here does not meet the world mark standard.
Oct 29th, 2023