Massage Envy - Maui

I went in for a massage and stated from the start that my calf was very tight as I am recovering from knee replacement surgery. And that my back was really hurting. This was prior to my appt. At my appt. They asked again and the lovely lady who checked my in, said did I have any issues with the massage therapist massaging other areas. I said no, I can't wait for my massage. He did a lot of my massage on my quad and knee cap (that left me hurting) the quad was feeling better. My calf felt better too. Sadly I did not get any massage except for my knee. And quad. I wanted a full body massage- and when they said what areas of concern or attention I needed I did say both my calf and back. Next thing I know my 50 mins is up and did not get any massage. Had I seen what time it was. I would have asked. When he had me flip over, I thought my back massage was about to start. But that's when he started massaging my calf. Don't get me wrong- my calf felt better. But I went in for a massage. Sadly by time I got to my car- my knee was in pain. I walked in with only discomfort. He did try to rub my back for 60 seconds. But I needed that massage on my back. So tight. I still tipped the guy 20 bucks. As I am not sure if it was the girl in front fault. Or his. As I did tell both my back and my calf. Not to mention I told her if he would have any issue massaging my feet, as I have psoriasis on one foot. I seen her note this. Guess I am just frustrated. I was counting on this massage. To make me feel relaxed. And not in pain. Maybe my bad ??
Mar 26th, 2024

Thats literally the best massage Envy branch Ive been a customer of. They are very friendly and customer oriented! Things to improve: - too far away from me (I wish they had a location in South Kihei) - the schedule is too busy (to make my last appointment, I had to book it 2 weeks in advance)
Mar 8th, 2024

Been going there for a couple years now. The massages are good with couple different ladies booking hour sessions and 90 min sessions. However, they start later and finish early. One time going into my vehicle after a session the time was the time my session was to have been completed considering taking a minute, dressing, making another appt at counter. So prior to start of session I notice the clock time in the room in plain view, after session when looking to see the time the view is obstructed by a towel or one time a little stool. So they know what they're doing. But I can recall one lady was was not like the others, but only one time. I had other massage sessions when they let you know the starting time. Oh well, we should expect what we pay for especially if you want return business.
Feb 16th, 2024

Feb 5th, 2024

Excellent Experience
Jan 27th, 2024