Malama Solar

Regina De Ponte _{on Google}

Mar 17th, 2023

I just read someones review that said We were sold on how much we were supposed to save and the overall monthly price. We were told we could keep the low payment by claiming the 26k tax return and apply it back to the 87k loan. When we go to file taxes the representative says we write off too much each year so we will never see that money. Same thing happened to us. The tax incentive was the salespersons (and finance person he brought out to go over the numbers with us) biggest pitch. Im still trying to figure out if theres a way to get this money or if its going to remain a huge loss. The sales guy wouldnt return our calls and we were told he doesnt work there anymore and a person at Sunnova said they would inform their supervisor of the situation, but weve never heard back from anyone.

Janae Kremer _{on Google}

Mar 7th, 2023

Always a pleasure to interact with Malama Solar! In all of our conversations the employees have always been polite, informative and responsive!

Nychelle Rodriguez _{on Google}

Feb 20th, 2023

Likable and professional salesman but found some hidden lies. We were sold on how much we were supposed to save and the overall monthly price. We were told we could keep the low payment by claiming the 26k tax return and apply it back to the 87k loan. When we go to file taxes the representative says we write off too much each year so we will never see that money. Then they were supposed to take our monthly usage to build a system that fits. Well the system doesn't even sustain a night's worth of battery usage. We have gone to unnecessary lengths to try and lower our usage but still go on the grid. So now we pay the electric company and this loan. Reached out to malama and they said we are now with sunnova for any issues. When we try to reach out to sunnova that they contracted this to, we get no where and they pushed us past our warranty date with the company telling us just give it another month to stabalize. Then we get past the date and they say we are past our warranty date to return. To top it off our system doesn't even have an automatic transfer switch to go on backup power when we lose power. Another reason we got solar, but now we have to pay more to have that installed. I would do more research on solar companies.

Rich Lalau _{on Google}

Jan 29th, 2023

Malama solar employees especially the front office were very supportive and helpful. Electric bill was in the high $400 and now half now but the next electrical bill should be very comforting, but want to say Cheryl been there to help us out. Thank you Cheryl and also to Alex and his partner who made it work as well.