Dr. Carlton Yuen

Great Dr. and funny..staff are very polite..
Mar 7th, 2024

I have been seeing Dr. Yuen for almost 2 years. I decided to have some glasses made by his office. It took 2 months to get them back and they had the wrong prescription and the wrong frame. The office manager tried to talk me into taking them anyway. Why would I? I am still waiting for them to refund my HMSA health account for over $200. Its been 5 months I can't get a prescription anywhere else. Do not get glasses here! So disappointed. The office manager Alan never returned any of my 7 calls.
Sep 22nd, 2021

I had doctor Yuen do the blepharoplasty and repair lower eyelid surgery in 2019 because my eyelids were drooping and to remove the fat under the eye which insurance didn't cover. Last year (2021) my upper lid began to droop again and the lower lids puffy. No guaranty to last more than couple years and out $$$. He was pleasant all 5 minutes of his time at my appointments.
Jun 9th, 2021

I really love Dr. Yuen. His staff is friendly and efficient. The only reason I cant give 5 stars is that when I tried to purchase a new pair of glasses, they were not helpful at all. A lady got a key and opened a small room with some frames and stood there watching me while I looked and tried on a few pair. I felt like I was an inconvenience and she had more important things to do. For contacts, I got some samples and that was fantastic. But when I asked about different options and their cost (daily vs weekly or different brands), no help at all and was told my insurance was only good at Sears Pearlridge. I found that odd because Dr. Yuen has been accepting my insurance for quite some time. So for Dr. Yuen Id give 5 stars, but for the optometry side and for actually purchasing glasses and/or contacts, a 1.
Jan 18th, 2020

At 65, I can see more clearly than when I started middle school(!!) thanks to the skills and insights of Dr. Carlton Yuen! Personalized vision now allows me to enjoy the benefits of clear distant vision AND read without the use of glasses! I was extremely nearsighted, wearing soft contact lenses and using +2.50 readers daily. So I could not have asked for a more perfect outcome to my cataract/laser surgery! I highly recommend anyone having cataract surgery and laser (lens) correction to see Dr. Yuen. His office staff are knowledgeable, efficient and personable, and walk you through every step toward crystal clear vision. Thank you, Dr. Yuen!!
Oct 14th, 2019