PANIOLOS Kahala Mall

Mar 31st, 2024

When did this place double their prices? $50 for a single burrito and a bowl. $7 for extra steak add-on. I was about to leave the food there and not pay for it because I was just so baffled. The food tastes below average, service was terrible. Not even worth $20, let alone $50. Paniolos used to be busy all the time. What happened?!
Mar 5th, 2024

A place I will never go back to give them any business. They will not take responsibility to give prepaid customers their paid receipt unless you ask. Why bother to give prepaid business if they don't care whether you get your receipt or at least offer it.
Sep 1st, 2023

I never write reviews, but I'm a frequent visitor here. Paniolo's food is fantastic. Unfortunately, their Kahala Mall location has an extremely rude employee. This older local lady at the front consistently treats every customer poorly without any reason. She snaps, gives attitude, and then angrily prepares your burrito. Ordering feels like going through TSA at the airport. I understand bad days happen but she behaves this way every time I visit. I love their food, but sometimes I just opt for Whole Foods or the Musubi Cafe when she's at the front. UPDATE 7/2023: I'm updating my review to say that their employees seem much friendlier than they were several months ago when I originally wrote this review. I'm raising my rating from 1 star to 3 stars.
Jul 22nd, 2023

It wasn't too salty and overall it was really delicious.
Jul 5th, 2023