Kai Coffee Hawaii at Hyatt Regency Waikiki

I don't know if this is the only issue, but I was racially discriminated against by an employee. There was a Japanese team in front of me and a Korean team behind me, and we ordered two cold brews and plain croissants. The cold brew came out quickly, but the croissant was late, so when I told them that the croissant didn't come out, they pointed to the Japanese team who were sitting down after receiving the food and said that Big Mom (old lady?) had ordered a lot of food and that they were late. I said it was okay, waited, and took it. As I was leaving the store, I heard a loud noise coming from behind. What was it? I turned around and saw that he was imitating a monkey. Even if you stay at Hyatt Regency, I recommend not going to this store. I don't know if this is the only issue, but I was racially discriminated against by an employee. There was a Japanese team in front of me and a Korean team behind me, and we ordered two cold brews and plain croissants. The cold brew came out quickly, but the croissant was late, so when I told them that the croissant didn't come out, they pointed to the Japanese team who sat down after receiving the food and said that Big Mom (old lady?) had ordered a lot of food and that they were late. I said it was okay, waited, and took it. As I was leaving the store, I heard a loud noise coming from behind. What was it? I turned around and saw that he was imitating a monkey. Even if you stay at Hyatt Regency, I recommend not going to this store.
Apr 9th, 2024

Great coffee. Enjoyed it
Apr 3rd, 2024

Mar 27th, 2024

Mar 26th, 2024

Long line but moves quickly Tucked inside of a hotel, kind of dark Coffees were good, a bit on the pricey side but not horrible
Mar 20th, 2024