The UPS Store

Went to the store yesterday to get number of things done at the same time including printing, motorizing & mailing a very important package. Ariana was very professional, helpful & kind. Great great service. Thank you very much!!
Dec 26th, 2023

Very friendly and efficient service. This is by far my favorite location.
Dec 18th, 2023

Dec 1st, 2023

I purchased a mailbox here a little over a month ago. For 3 months it cost me a lot of money! I have been trying to call this building for 3 days straight during business hours. With close to 30 phone calls made. No one will answer the phone! I feel extremely sorry for whoever owns this franchise. Your employees are destroying your business!
Nov 18th, 2023

Wanted to return a high value item overnight air in same packaging it was received in. Overnight envelope placed inside padded overnight pack with seller provided NDA return label. A simple request. A male with red hair decided to take over the conversation I was having with another employee and he refused to pack my item how I requested. When I attempted to explain the reason for this packaging, he tried to grab item from my hand and abruptly shifted our conversation to questioning my demeanor. He continue to oddly focus on why he felt I was angry. He then abruptly requested I leave the store or he would call the police. Police arrived, suggested I just go to a different UPS store, which I did without incident. This individual should not be customer facing. He has a very strange confrontational behavior and certainly lacks interpersonal and problem solving skills.
Nov 22nd, 2023