Chamber of Commerce

      T-Mobile

      ( 155 Reviews )

      T-Mobile
      • 180 Woodstock Square Ave Suite 920
        Woodstock, Georgia 30189
      •   678-445-3701
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      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (155 reviews)
      91
      13
      8
      5
      38
      Read Our 155 Reviews

      Chamber Rating

      3.7 - (155 reviews)
      91
      13
      8
      5
      38
      › ‹
      • amir patel

        We went in to buy a new phone and waited over 30 minutes then a gentleman came in to help us and we were informed that his system won't allow him to sell us a phone, no acknowledgement when you walk in and the associate was kinda rude. It was a very disappointing experience, It's time for the management to get their act together or they will lose out on a lot of business.
        Mar 28th, 2024

      • Kiley Red

        Ive only been here 2 times, but they are always so helpful & kind at this location. They got my issue taken care of as soon as they had my phone. There was a bit of a wait, but the workers were working so hard to get through the line and help everyone efficiently. You should have no problem being kind & waiting when youre going to get great & friendly assistance. I didnt catch anyones names, but all 3 workers on a Sunday afternoon were as nice as it gets.
        Feb 22nd, 2024

      • Betsy Hernandez-Calix

        If any customer service doesn't acknowledge that you have come into this location well good luck. Me and my son went in to get a screen protector and another gentleman walked in 5 mins later and was helped. Mind you we were already waiting 10 minutes. And apparently it takes 2 employees to help one customer. So its 5 employees for 2 customers. Yeah great customer service. So we left to go to another location for a simple screen protector.
        Feb 3rd, 2024

      • Eric Johnson

        I'd really love to honor Crystal who works at this T-Mobile, I'm not a friend either. She did a fantastic job moving us over from Verizon to T-mobile. She was very knowledgable and able to answer all our questions. She helped reassure us that it was a good move and it was. BUT I was really impressed because weeks after we got our phones I lost some important documents and called the store, talked to her and she happily emailed me the documents needed in a timely fashion. If you go to this store work with Crystal! She's the best and very professional!
        Jan 23rd, 2024

      • Luke Eynon


        Jan 20th, 2024

      Read Our 155 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Woodstock and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 180 Woodstock Square Ave Suite 920 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 678-445-3701.

      Q Where is T-Mobile located?

      A T-Mobile is located at 180 Woodstock Square Ave Suite 920, Woodstock, Georgia 30189

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-woodstock-ga-30189-5873?utm_source=google&utm_medium=lastmile&utm_campaign=5873

      Q How big is T-Mobile?

      A T-Mobile employs approximately 20+ people.

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 3.7 Star Rating from 155 reviewers.

      Hours

      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM

      Related Categories

      Nearby T-Mobile Locations

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 155 Reviews )
      91
      13
      8
      5
      38
      Write a Review

      amir patel on Google

      image We went in to buy a new phone and waited over 30 minutes then a gentleman came in to help us and we were informed that his system won't allow him to sell us a phone, no acknowledgement when you walk in and the associate was kinda rude. It was a very disappointing experience, It's time for the management to get their act together or they will lose out on a lot of business.

      Business Response on Google Mar 27th, 2024
      Hello Amir Patel, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] or call the store 678-445-3701so we can chat. My Name is Rene Rodriguez and I'm the Retail Associate Manager. Looking forward to hear from you soon.Thank you

      Kiley Red on Google

      image Ive only been here 2 times, but they are always so helpful & kind at this location. They got my issue taken care of as soon as they had my phone. There was a bit of a wait, but the workers were working so hard to get through the line and help everyone efficiently. You should have no problem being kind & waiting when youre going to get great & friendly assistance. I didnt catch anyones names, but all 3 workers on a Sunday afternoon were as nice as it gets.

      Betsy Hernandez-Calix on Google

      image If any customer service doesn't acknowledge that you have come into this location well good luck. Me and my son went in to get a screen protector and another gentleman walked in 5 mins later and was helped. Mind you we were already waiting 10 minutes. And apparently it takes 2 employees to help one customer. So its 5 employees for 2 customers. Yeah great customer service. So we left to go to another location for a simple screen protector.

      Business Response on Google Jan 18th, 2024
      Sorry for the long wait Betsy. We know how important your time is and we’ll continue to improve the speed in which we help customers. At this moment, we do have a few new people shadowing and getting trained to help drive down that wait time in the near future. We pride ourselves in being the best at what we do and sincerely apologize for this experience. We hope you’ll visit us again so we can take care of you!

      Eric Johnson on Google

      image I'd really love to honor Crystal who works at this T-Mobile, I'm not a friend either. She did a fantastic job moving us over from Verizon to T-mobile. She was very knowledgable and able to answer all our questions. She helped reassure us that it was a good move and it was. BUT I was really impressed because weeks after we got our phones I lost some important documents and called the store, talked to her and she happily emailed me the documents needed in a timely fashion. If you go to this store work with Crystal! She's the best and very professional!

      Luke Eynon on Google

      image

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      Overall Rating

      Overall Rating
      ( 155 Reviews )
      91
      13
      8
      5
      38

      Write a Review

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