InkHead Promotional Products

Jul 9th, 2020

I order a custom printed fan and the product I received is not functional at all. Additionally when I complained to customer service they did not stand behind the product. The material used was NOT 22pt, which is clearly in the product description - the product we received barely measured 22pt AFTER the lamination. We are confident that only 18 pt or 20 pt material was used. Given the material thickness was not to spec the fan was flimsy and unusable. The print quality was subpar. We will never buy from inkhead again.
Jan 9th, 2019

They messed up our order that cost almost $9k, and never cared to amend the mistakes. They are great sending you samples and answering your questions, but once you pay and your order arrives, thats it, they don't care anymore.
Oct 20th, 2018

I want so bad to give them a one star from all the stress endured by Chester....but, megan really smoothed things out by making sure she got my order in time. And any question she had she made sure to call to avoid any delays. I ordered on Monday and got it today (Thursday) so not a long wait. The products are pretty comparable to other companies.
Sep 2nd, 2018

Product selection is great. Now the website even lets you add and place your own art. Prices are very competitive. However, they miss dates, ignore instructions, and are generally extremely difficult to work with. I gave them the benefit of the doubt in 2017 that it was due to being a new account. However this year I specified my must arrive date, they charged extra to hit the date, and then when I kept an eye on the order and informed them it would miss our event they said they would refund our shipping! No help in speeding up shipping, no offer to do anything, etc. Do NOT count on this company.
Mar 6th, 2018