Verizon

My son wants to switch his phone service to Verizon. While we were in Carrollton today, we went in this Verizon store. The lady who spoke to us was acting weird. She was not helpful at all. Two other employees in the store just sat there and acted like useless zombies. There were very few phones on display. It should not be so difficult to sign on to a phone company. We plan to try the Verizon store on Chapel Hill in Douglasville. If we can't get service there, we probably won't be using Verizon. This store is a worthless place to visit. Don't waste your time.
Mar 31st, 2024

I'm being charged monthly for a phone that I have already paid off!!! I have gone to the Verizon store 3 times and was told they would take care of the mistake. This is theft and illegal. 5 months have past now and I'm still paying extra on every bill. I'm done with Verizon.
Nov 22nd, 2023

I went in there to try to get help activating a phone and they told me just for that it would $40 or free at the local Verizon but when u look at the building at this location on goolemaps it say verizon retailer.
Oct 31st, 2023

I want to brag on 3 employees that works for the Villa Rica store. Allasia(not sure of spelling), Nicole, and Josh. When I tell you they are the most sweetest, and most generous employees. They have patience and very helpful. I think I was the most difficult customer but they never once made an excuse not to help. They answered all my questions and helped me in every way possible. I want to applaud them. If you have any problems with your phone, I recommend paying them a visit.
Oct 23rd, 2023

We worked with Nicole today to get a replacement for my son's broken iPhone 13 mini. The only negative thing I have to say is that I don't have the option of leaving more than 5 stars for this experience! Nicole was knowledgeable, kind and VERY patient with us while we explored different options. It is SO nice to work with someone who isn't just trying to make a sale, but, rather, someone who is instead making a life-long customer - which she DEFINITELY did. Been to many Verizon stores over the past 20+ years of being a customer, and after today, I won't go to another store going forward. Nicole was AWESOME. Thank you, Nicole!!
Sep 15th, 2023