Insurance agency Tucker GA

Hold onto your hats, folks, because this insurance agency is about to blow you away. From their lightning-fast claims processing to their expert advice, they've got it all.
Mar 26th, 2024

Very unprofessional company with the worst customer service. I was in a wreck, hit by one of their drivers a month ago and my assigned adjuster hasnt returned ONE phone call or email. Tamara Parker is her name and the customer service reps and supervisors are equally awful. Get a lawyer and let them deal with this trash company.
Jun 30th, 2022

This company is a shame. My car was damaged at a carwash that is represented by this firm. The adjuster, Melinda, stated that i had to prove that her client was at fault by proving that the carwash was defective. The GM admitted that the damage was caused by a car in front of me getting stuck on the truck. Melinda laughed as she told me to file a claim with my insurance. She is a low down and very unprofessional person. She hasn't heard the last from me
Aug 14th, 2020

The worst Insurance claim payout. I had the Adjuster say the claim was "open and shut case" and the company that caused the damage, Dish Network, come onsite and verify it was their fault. Yet the Adjuster, Melinda Rosa, hasn't returned ONE phone call, hasn't done ANY WORK and even though this is very important, as the Dish Network Technician drove a satellite mounting post straight thru my Water Main Sewer line that connect from my house to the main county sewer line, causing me $1k out of pocket to have the line unclogged 3 x's already and it backing up a 4th time after a line flush.... This POS company and sorry Claims handler hasn't done a damn thing. It is going on 3 weeks now and she has done NOTHING! She has all the information, adjusters report, signed agreements from Dish Network as well as a Field Service Manager and Technician verbally stating it was Dish Networks fault, yet to this day, it is going on 3 weeks of no response, unless I call, and even then. NOTHING HAPPENS! My next step is to hire an attorney and go after them civilly for this blatant disregard to have the estimates paid out and reimbursement of cost I have already incurred to keep fixing this, until the claim is approved and paid!
Feb 6th, 2020

HORRIBLE service!! They don't pick up the phone, call back when they claim they will, and will make extensive excuses in order to deny service!
Dec 17th, 2018