AMS Vans

My son's van was out of commission for a week or so. It was towed to Tucker from Fayette County for repair due to the ramp was not coming out. At first the gentleman was trying to tell me what button to push; hoping the ramp will work, but nothing was working out. He spend at least almost three hours with me at the phone just to get it started to worked but nothing was working out. Finally the battery died. It was frustrating due to my son's appointments. Mostly cancelled due to no transportations. I was calling in Tucker and mostly speaking with Rashad . He was very polite and patient with me and giving me the update. A week later; they finally got it to worked and my neighbor given me and my son a ride to picked the van. Mr. Donovan was very nice and showed me all the emergency buttons that I need to know to get the ramp out if that ever happened again. He was so helpful that when we got to the other button; it didn't work. He changed the battery and put a new one. I was trying to compensate him with his time; but he refused and said that he was happy to helped me out. I am so grateful that I have our van back again. Thank you to all the men that works at AMS. This was our second van that I brought for repaired and it was a pleasure doing business with AMS.
Feb 28th, 2024

Feb 14th, 2024

This company is not honoring their warranty that they put on my conversion. My van has 20,000 miles and my lift has 1500 cycles and they are only offering to replace my lift at my expense Because the company that made the lift, Mobility Networks has gone out of business. I was told there was a 36,000 mile warranty on my conversion some, regardless of whether or not, Mobility Networks went out of business I should not have to deal with the cost and burden. I have filed a complaint with the BBB because I am stuck at home and have no way to go anywhere now. This is a bit scary because Im a quadriplegic and if I have a medical emergency or need to go anywhere, its very difficult without my van
Jan 23rd, 2024

Do not do business with this company. AMS Vans sold me a lemon with electrical issues and tried to pass it off as a minor issue. I was fortunately able to get out of purchasing the car but was stuck with thousands of dollars of additional interest due to how they contracted.
Jan 15th, 2024

I went to AMMS Vans to pick out some new hand controllers that would fit my car. I was in contact with Oscar the installation manager and he was so helpful in helping me pick out the right one for my needs.
Dec 4th, 2023