XPert Home Lending

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Chamber Rating

3.9 - (7 reviews)
5
0
0
0
2
Read Our 7 Reviews

Chamber Rating

3.9 - (7 reviews)
5
0
0
0
2
  • Devon Morse

    I am an Escrow Officer and recently received a contract with a 3 week close. Xpert Home Lending (Frank, Chad and Bryanna) was on top of everything from that first day through funding. They were excellent in communication, they were efficient, they did all of the extra little things to make my job as a closer a lot easier and a lot more fun. They were flawless in their delivery of documents and then again for funding. Was the smoothest process and they are a ton of fun to work with. They were very appreciative of our hard work, which was very thoughtful. I hope to be able to work with them again soon.
    Apr 7th, 2024

  • Naho Kochnev

    Alysia at Xpert Home Lending was literally amazing! We are so glad that our realtor connected us with her since she made the financing part so stress free and quick. She was very responsive, helpful and knowledgeable! I would highly recommend Alysia!!
    Jun 29th, 2023

  • steve rider

    If I could leave a 0 star review, I would. I'll tell the story and you can make your own decision whether to hire this lender or not. I'm the listing agent for a property that went under contract with a buyer that hired Xpert Lending as their lender. Their loan officer, Donnie, sent us a preapproval letter that stated the buyer was approved for a loan amount sufficient to purchase the house. The letter stated Donnie had collected docs, verified income and just needed a contract and appraisal for a home. Our closing date was a little sooner than most but Donnie agreed he could get it done. The appraisal was the first problem. They ordered it, supposedly on a rush, but that wasn't the case. The appraiser canceled the first appointment and then never showed up for the second appointment. We advised Donnie of this and he got the appraisal reassigned. That appraiser shows up and requested some repairs (VA loan). Once we finally found out what repairs she requested we jumped on it and had them done that day. It was then another 6 days before she was ever notified to reinspect. Even though I had spoken to her and sent her pics of the repairs made. She had to be told to reinspect by the company that hired her. Once that finally happened, on the day we were set to close by the way, the report came back. Of course we granted an extension of the closing date and waited for the CTC. Nothing happened for another few days and the second closing date is upon us. Then on that closing date they request the termite letter which according to Donnie wasn't needed. I know enough about VA loans to know they request one for every deal. I had no idea they hadn't done it yet. We also found out they're still requesting docs from the buyers at that point....on closing day. At the very last minute we get management involved because at this point Donnie has ghosted us. We found out on the last day of the extension period that they were not approved for their loan. If you are considering this company for the biggest purchase of your life most likely, I would look elsewhere. Use a local lender that has access to their underwriters and processors.
    Oct 15th, 2023

  • Maria De Dungca

    I am delighted to share my positive experience with Ryan Kreiss, the financial officer at Xpert Home Lending, who handled our mortgage with utmost professionalism and efficiency. From start to finish, Ryan's expertise and dedication made the entire process seamless and stress-free. First and foremost, Ryan's exceptional knowledge of the mortgage industry was evident throughout our interactions. He patiently listened to our needs and provided us with a range of suitable options, ensuring we fully understood each one. Ryan's ability to explain complex financial concepts in a clear and concise manner was truly impressive, which greatly helped us make informed decisions. One aspect that truly impressed me was Ryan's commitment to timeliness. Despite the intricate nature of our mortgage application, Ryan managed to expedite the process while maintaining attention to detail. Our mortgage was finalized in just over two and a half months, which exceeded our expectations. Ryan's proactive approach and efficient handling of paperwork and documentation played a significant role in achieving this quick turnaround time. Furthermore, Ryan's exceptional communication skills were instrumental in keeping us informed and updated at every stage of the process. He promptly answered our inquiries, providing detailed explanations whenever required. His responsiveness and availability made us feel valued as clients, building a strong sense of trust and confidence. Ryan's professionalism and meticulous attention to detail were evident in his ability to navigate potential obstacles seamlessly. He anticipated potential challenges and proactively resolved them, ensuring a smooth and efficient mortgage process. His expertise and experience in the industry were evident, leaving us with a sense of security and peace of mind. In conclusion, I wholeheartedly recommend Ryan Kreiss as a financial officer at Xpert Home Lending. His exceptional knowledge, efficiency, and dedication to his clients make him an invaluable asset. Ryan's commitment to providing a positive and stress-free mortgage experience, coupled with his outstanding communication skills, sets him apart from the rest. It was a pleasure working with Ryan, and I would not hesitate to seek his expertise again in the future.
    Aug 8th, 2023

  • Jane Halahan

    From the beginning, the lending process with Scott and Xpert was ridiculously smooth. I had researched other lenders and the mortgage rates were really hurting our buying power. Scott was skilled in finding us a great option that maximized our buying power, and gave us a great long term financial strategy. When it came time to buy, Scott helped us buy, with a contingent sale, with a 14 day close. It was an intense process that Xpert handled gracefully. Our situation was quite accelerated, with our previous home selling in less than 5 days to an offer of a 14 day escrow. Overall, from sale of first home to purchase of second home, it was 3 weeks! Through the whole process, Scott was communicative, professional, and despite some small hurdles out of his control, he made sure we were sheltered from the pressure. I look forward to working Scott in the future for the strategic vision he built for us!
    Jun 29th, 2023

Read Our 7 Reviews

About
XPert Home Lending

XPert Home Lending is located at 1100 Satellite Blvd NW in Suwanee, Georgia 30024. XPert Home Lending can be contacted via phone at 916-871-8281 for pricing, hours and directions.

Contact Info

  •   916-871-8281

Questions & Answers

Q What is the phone number for XPert Home Lending?

A The phone number for XPert Home Lending is: 916-871-8281.


Q Where is XPert Home Lending located?

A XPert Home Lending is located at 1100 Satellite Blvd NW, Suwanee, GA 30024


Q What is the internet address for XPert Home Lending?

A The website (URL) for XPert Home Lending is: https://www.xperthomelending.com/


Q What days are XPert Home Lending open?

A XPert Home Lending is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours


Q How is XPert Home Lending rated?

A XPert Home Lending has a 3.9 Star Rating from 7 reviewers.

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Ratings and Reviews
XPert Home Lending

Overall Rating

Overall Rating
( 7 Reviews )
5
0
0
0
2
Write a Review

Devon Morse on Google

image I am an Escrow Officer and recently received a contract with a 3 week close. Xpert Home Lending (Frank, Chad and Bryanna) was on top of everything from that first day through funding. They were excellent in communication, they were efficient, they did all of the extra little things to make my job as a closer a lot easier and a lot more fun. They were flawless in their delivery of documents and then again for funding. Was the smoothest process and they are a ton of fun to work with. They were very appreciative of our hard work, which was very thoughtful. I hope to be able to work with them again soon.


Naho Kochnev on Google

image Alysia at Xpert Home Lending was literally amazing! We are so glad that our realtor connected us with her since she made the financing part so stress free and quick. She was very responsive, helpful and knowledgeable! I would highly recommend Alysia!!


steve rider on Google

image If I could leave a 0 star review, I would. I'll tell the story and you can make your own decision whether to hire this lender or not.
I'm the listing agent for a property that went under contract with a buyer that hired Xpert Lending as their lender. Their loan officer, Donnie, sent us a preapproval letter that stated the buyer was approved for a loan amount sufficient to purchase the house. The letter stated Donnie had collected docs, verified income and just needed a contract and appraisal for a home. Our closing date was a little sooner than most but Donnie agreed he could get it done. The appraisal was the first problem. They ordered it, supposedly on a rush, but that wasn't the case. The appraiser canceled the first appointment and then never showed up for the second appointment. We advised Donnie of this and he got the appraisal reassigned. That appraiser shows up and requested some repairs (VA loan). Once we finally found out what repairs she requested we jumped on it and had them done that day. It was then another 6 days before she was ever notified to reinspect. Even though I had spoken to her and sent her pics of the repairs made. She had to be told to reinspect by the company that hired her. Once that finally happened, on the day we were set to close by the way, the report came back. Of course we granted an extension of the closing date and waited for the CTC. Nothing happened for another few days and the second closing date is upon us.
Then on that closing date they request the termite letter which according to Donnie wasn't needed. I know enough about VA loans to know they request one for every deal. I had no idea they hadn't done it yet. We also found out they're still requesting docs from the buyers at that point....on closing day.
At the very last minute we get management involved because at this point Donnie has ghosted us. We found out on the last day of the extension period that they were not approved for their loan.
If you are considering this company for the biggest purchase of your life most likely, I would look elsewhere. Use a local lender that has access to their underwriters and processors.

Business Response on Google Oct 24th, 2023
Steve, we would like to sincerely apologize for the experience you've described. It's evident that the process was frustrating and fell significantly short of the standards we hold ourselves to at Xpert Home Lending. This matter is being reviewed at the highest levels, including by the owners of our company.We’d like to emphasize that such an experience is not typical of our services. Our commitment is always to ensure a smooth, efficient, and transparent lending process. Anything short of this is unacceptable. We genuinely value your feedback and are committed to continuous improvement. The loan officer in question is no longer with us.

Maria De Dungca on Google

image I am delighted to share my positive experience with Ryan Kreiss, the financial officer at Xpert Home Lending, who handled our mortgage with utmost professionalism and efficiency. From start to finish, Ryan's expertise and dedication made the entire process seamless and stress-free.
First and foremost, Ryan's exceptional knowledge of the mortgage industry was evident throughout our interactions. He patiently listened to our needs and provided us with a range of suitable options, ensuring we fully understood each one. Ryan's ability to explain complex financial concepts in a clear and concise manner was truly impressive, which greatly helped us make informed decisions.
One aspect that truly impressed me was Ryan's commitment to timeliness. Despite the intricate nature of our mortgage application, Ryan managed to expedite the process while maintaining attention to detail. Our mortgage was finalized in just over two and a half months, which exceeded our expectations. Ryan's proactive approach and efficient handling of paperwork and documentation played a significant role in achieving this quick turnaround time.
Furthermore, Ryan's exceptional communication skills were instrumental in keeping us informed and updated at every stage of the process. He promptly answered our inquiries, providing detailed explanations whenever required. His responsiveness and availability made us feel valued as clients, building a strong sense of trust and confidence.
Ryan's professionalism and meticulous attention to detail were evident in his ability to navigate potential obstacles seamlessly. He anticipated potential challenges and proactively resolved them, ensuring a smooth and efficient mortgage process. His expertise and experience in the industry were evident, leaving us with a sense of security and peace of mind.
In conclusion, I wholeheartedly recommend Ryan Kreiss as a financial officer at Xpert Home Lending. His exceptional knowledge, efficiency, and dedication to his clients make him an invaluable asset. Ryan's commitment to providing a positive and stress-free mortgage experience, coupled with his outstanding communication skills, sets him apart from the rest. It was a pleasure working with Ryan, and I would not hesitate to seek his expertise again in the future.


Jane Halahan on Google

image From the beginning, the lending process with Scott and Xpert was ridiculously smooth. I had researched other lenders and the mortgage rates were really hurting our buying power. Scott was skilled in finding us a great option that maximized our buying power, and gave us a great long term financial strategy. When it came time to buy, Scott helped us buy, with a contingent sale, with a 14 day close. It was an intense process that Xpert handled gracefully. Our situation was quite accelerated, with our previous home selling in less than 5 days to an offer of a 14 day escrow. Overall, from sale of first home to purchase of second home, it was 3 weeks! Through the whole process, Scott was communicative, professional, and despite some small hurdles out of his control, he made sure we were sheltered from the pressure. I look forward to working Scott in the future for the strategic vision he built for us!


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Overall Rating
( 7 Reviews )
5
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0
2

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