Comfort Inn & Suites Suwanee - Sugarloaf

Regina Jones _{on Google}

Mar 13th, 2024

The floor in the room was uneven, it felt like to repair a hole they put a piece of plywood under the carpet over the hole. Carpet nasty, no fan in bathroom. Beds were okay.
Day 2 our room key quit working. 3 people at front desk with same problem. No one at front desk for over an hour. No calls answered. Call neighbor hotel thats owned by same person. Lady that answered was nasty and dismissive. Will not return.

Alice P _{on Google}

Mar 6th, 2024

The place is dated but I guess that's what you get for the price but what was unacceptable is the beds.The room was occupied by 5 people.2 beds and a sofa bed.The beds were full and not even queen and the mattress was bigger than the base, it was uncomfortable. The sofa bed was absolutely horrible and disgusting.It was dirty and dingy looking not to mention uncomfortable because there was mostly spring and no cushioning.The breakfast was a joke.The waffle mix looked old and smelled funny.Simple things could have made this place more enjoyable,make an effort. It seems as if no one cares about good service.

Quran Peace _{on Google}

Feb 28th, 2024

Delicious waffles. Alhamdulilah

Catie Rice _{on Google}

Feb 22nd, 2024

Has improved greatly. Previously, I would have rated a 1. We rebooked here by mistake, but it wasn't bad. Rooms clean, pool clean. Biggest flaw is there was yelling and banging constantly throughout the night. It would have been great to have someone handle that so I could actually sleep.