Milestone Dentistry and Facial Aesthetics of Sugarloaf

Very good
Sep 14th, 2023

Sep 12th, 2023

Aug 28th, 2023

Per usual, I thoroughly enjoyed my cleaning with Kaylee. After having braces for several years, I grew to dread going to a dentist/hygienist of any kind. Kaylee is the reason why I consistently go to the dentist now. Shes very knowledgeable, fast, and efficient. As an African American woman who works in corporate America, I can ensure you that shes not racist (as seen in a prior review). She is very respectful and polite. My hygienist is the bomb!
Aug 27th, 2023

I am trying to understand why Kaylee refused my routine cleaning services. She advised she would polish my teeth prior to cleaning. I merely asked will the end results be the same. She took offense to my being an involved patient in wanting to know why the switch in polishing in the beginning of cleaning. After this she jabbed me a couple of times in the mouth. I asked her to be more careful. I am sensitive. She started yelling at me saying I was rude. Left the room got the dentist. He came in immediately took her side saying I would have to reschedule with another hygienist because she refuses to treat me. I explained I have no issues with her, my appointment has been scheduled for 6 months, maybe she is having a bad day. There was no need for me to be inconvenienced for another appointment. I think she is racist and took offense to an African american woman asking for an explanation. I have never experienced being kicked out of a dentist office or refused dental treatment. I am baffled and unclear on what transpired. I will not be going back nor would I refer anyone unless Kaylee admits she was having a bad day and apologize for her lack of bedside manners and attitude. We all have those days, take the high road before you lose more patient's.
Jul 20th, 2023