Chase Bank

My Mother who is 87 years old was in the Hospital and was 1 Day Late on her CC Payment. They hit her with a $ 29.00 Late Fee. This would be different if she was not a Bank deposit Customer....BUT SHE IS. She Keeps Thousands in your Bank But Guess what probably not after Today... You have Lost a Credit Card Customer and a deposit Customer over a Dumb Late Fee Did you EVER think about the interest you were making on the Thousands you keep in her Bank ? Guess Not... My Next Call is to the Bank President Because You Can't Even Answer the Phone when someone call.... Shame on you !!!
Apr 27th, 2022

Can't believe they don't cash checks at this location!!
Feb 21st, 2022

I was initially skeptical about going to this branch due to general bad reviews yet I went as it's closest. Honestly, most of the bad reviews can be attributed to individual 'expectations' as they expected a full branch with teller services. This branch has everything except teller services. Chase Bank's front office people are generally good BUT their Back Office definitely needs improvement in their efficiency. Whenever someone opens an account, the back office due diligence takes days which in my opinion SHOULD BE DONE IN HOURS. The staffs at this Branch were very prompt, courteous, attentive and served us immediately to our full satisfaction. Keep up the good services!
Nov 29th, 2021

This branch is absolutely useless for business banking.. . this was remodeled to the newer model which is essentially all auto serviced. Deposits and withdrawals are all done by customer. ONE BIG PROBLEM anytime I have a large transaction like withdrawals lets say $20k or depositing $50k for my business I always get errors. The solution is a member calling customer service for you providing all your info to them and waiting 10 to 15 minutes for them to say ok try now meaning get back on the automated ATM and see if itll allow me. They say its for protection so they put limits in how much I can take in or out, so if I have a large transaction it does this. You have to drive to other location (few of them left) that actually have tellers (humans) working to get your transaction done
Oct 3rd, 2022

Visited over three weeks ago to help open business account for wife. After providing everything necessary and completing all paperwork they gave us papers with account number but said couldn't open yet. Each time they say don't know problem but it will be just couple more days. Not happy!
Sep 12th, 2021