McDonald's

The manager named Jessica or Jada is very rude to all of the customers and needs better training in customer service. She lied about her name when i asked so Im not sure if its Jade or Jada. There is no reason she should be a manager. She has poor customer service! Ive seen her speak to other customers in a rude way and she doesnt care shes just doing whatever she wants. I wont be coming back her again. She has such a nasty attitude thats unacceptable with a manager. There is no way she should be acting in such a disgusting way. Jada needs to be fired.
Apr 8th, 2024

They've really changed food not nearly as good as it used to be. I only eat the filet o fish and fries but even that isn't good anymore. Service was meh...
Apr 7th, 2024

Apr 1st, 2024

Mar 25th, 2024

Please get new staff and management. The employees are rude as all get out and dont care if they do their job correctly. Ive had encounters with young rude black girls here recently and its appalling. Last one girl kept asking the window person what I wanted in a nasty tone when I was waiting for my food. Obviously if I dont have my food Im not going to drive off. Last night was an even WORSE experience. I did a mobile order for drive through pick up and after pulling up to the speaker waited SIX MINUTES for someone to answer. No one ever did, so I had to pull up to the first window. They tendered my order and I headed to the first window. The girl at the second window handed me my sweet tea and asked me to pull up to the pole for my order. Sure, no worries, its Saturday and yall are busy. I waited for 15 minutes at the pole but my food never came. I went inside and it was a ghost town at the register. Employees were walking around and you couldnt get them to help you inside. I tried to be patient because u knew they were busy. After 23 minutes I finally lost my patience because the first person to even acknowledge me was a kind, younger white male. I told him what the issue was and he was apologetic. I had two customers listening to what I was saying, a white and black woman. Funnily enough, the black woman stated if this was a different town, this wouldnt happen and shes correct. The manager came over and so did another employee, FINALLY, and asked me what the problem was. The black boy bagging said in a I dont care tone, We were waiting for you to come through drive thru. We didnt think you were coming. HELLO??? I literally have my receipt and my sweet tea, did yall think I flew to Mars??? I overheard the black girl at the window saying with a MAJOR ATTITUDE, Did I tell her to pull up?! Did I say that?! I had to hold my tongue. If you dont want your job, then quit. Dont bring your nasty attitude to customer service and wonder why people have issues with their experiences. The team needs a HUGE CLEAN UPnot even training can fix attitudes like that.
Mar 27th, 2024