KAY Jewelers

Ok after seven months I thought I would give them another try. My band on a watch I purchased from them needed repair. The young lady with blond hair advised she would have to ship it to Bulova. I went a few doors down to Tresure Box and the gentleman repaired it quickly and did not charge me because I had all of the pieces.
Nov 22nd, 2022

The staff is always so helpful and friendly and theyve been phenomenal when a chain of mine kept breaking. I definitely recommend them!
Sep 24th, 2022

Amazing store and staff!!! You always feel welcome here!
Apr 12th, 2022

Went in to get a battery replacement on my Bulova, in which I have a plan that provides lifetime batteries. I was advised by the manager that their tool gave up the ghost. Bernard's Jewelers used a different tool and replaced the battery for a nominal fee. My concern is that this is the second time that I went to that location for service on a timepiece that was purchased at Kay, and they did not have the necessary tools, and or desire to assist. Previously, the band had an issue. They were unable to render assistance, I had to go to Treasures a few doors down for assistance. Concerned about the lack of technical assistance. Dr. G
Mar 31st, 2022

Nice store
Feb 15th, 2022