D & B Pharmacy
-
579 Concord Rd SE #400
Smyrna, GA 30082 - 770-989-1280
Hours
Chamber Rating
-
Seabreeze Blank
They got my prescription last month and contacted me and got the money filled it mailed it to me this month They never contacted me They did get their money they've never sent me my prescription it's 12 days that I've ran out You can't contact the pharmacy The mailbox is always full so I think they're scammers They get you set up and then they never fill the prescriptions after the first time
Mar 5th, 2023 -
joy gibson
Helpful and quick, had a few issues with communication in the beginning, but once established all was well.
Sep 18th, 2022 -
Leslie
Great customer service! Very friendly and accurate with your order
Jul 5th, 2022 -
Richard Druckenmiller
Very helpful.
Apr 2nd, 2022 -
amanda vasquez
The rep I spoke with named Malia did not know their own phone number, could not provide me the tracking number for the package provided. She seemed flustered and put a Dr. Frances on the phone that said the USPS website was down on their end, Im on the USPS website - no surprise- its not down. I asked for the tracking number again so I could look it up myself, he said he couldnt even locate it because its only in the USPS system. I asked when I would be hearing back regarding this since I made the payment for this prescription on the 16th of March. All I was told is we have your number. Thats nots a resolution and really doesnt make the customer feel secure in their decision to go through you all. I truly hope you do actually call me back with an update and solution. Moving to 1 star because about 5 hours after the initial call they finally shared tracking on this package that was supposedly delivered a week ago. I never received it and had already paid $30 for my medication including tracking. When I asked what options were available if I could provide a new address or pay for more expensive shipping they legitimately responded through text Nope how professional. Below is the response I sent them Thanks I appreciate the update. It would be helpful for your customers moving forward if you provided the tracking up front so that situations like this can be avoided. Had I known the package had been delivered or was about to be delivered I could have ensured it was received.
Apr 1st, 2023
Contact Info
- 770-989-1280
Questions & Answers
Q What is the phone number for D & B Pharmacy?
A The phone number for D & B Pharmacy is: 770-989-1280.
Q Where is D & B Pharmacy located?
A D & B Pharmacy is located at 579 Concord Rd SE #400, Smyrna, GA 30082
Q What is the internet address for D & B Pharmacy?
A The website (URL) for D & B Pharmacy is: https://dandbpharmacy.com/
Q What days are D & B Pharmacy open?
A D & B Pharmacy is open:
Thursday: 9:00 AM - 6:30 PM
Friday: 9:00 AM - 6:30 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:30 PM
Tuesday: 9:00 AM - 6:30 PM
Wednesday: 9:00 AM - 6:30 PM
Q How is D & B Pharmacy rated?
A D & B Pharmacy has a 4.3 Star Rating from 15 reviewers.
Hours
Ratings and Reviews
D & B Pharmacy
Overall Rating
Overall Rating
( 15 Reviews )Seabreeze Blank on Google
They got my prescription last month and contacted me and got the money filled it mailed it to me this month They never contacted me They did get their money they've never sent me my prescription it's 12 days that I've ran out You can't contact the pharmacy The mailbox is always full so I think they're scammers They get you set up and then they never fill the prescriptions after the first time
joy gibson on Google
Helpful and quick, had a few issues with communication in the beginning, but once established all was well.
Leslie on Google
Great customer service! Very friendly and accurate with your order
Richard Druckenmiller on Google
Very helpful.
amanda vasquez on Google
The rep I spoke with named Malia did not know their own phone number, could not provide me the tracking number for the package provided. She seemed flustered and put a Dr. Frances on the phone that said the USPS website was down on their end, Im on the USPS website - no surprise- its not down. I asked for the tracking number again so I could look it up myself, he said he couldnt even locate it because its only in the USPS system. I asked when I would be hearing back regarding this since I made the payment for this prescription on the 16th of March. All I was told is we have your number. Thats nots a resolution and really doesnt make the customer feel secure in their decision to go through you all. I truly hope you do actually call me back with an update and solution.
Moving to 1 star because about 5 hours after the initial call they finally shared tracking on this package that was supposedly delivered a week ago. I never received it and had already paid $30 for my medication including tracking. When I asked what options were available if I could provide a new address or pay for more expensive shipping they legitimately responded through text Nope how professional.
Below is the response I sent them Thanks I appreciate the update.
It would be helpful for your customers moving forward if you provided the tracking up front so that situations like this can be avoided. Had I known the package had been delivered or was about to be delivered I could have ensured it was received.
Overall Rating
Overall Rating
( 15 Reviews )Write a Review
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