Underground By Journeys

Feb 10th, 2023

This store is terrible the manager is so rude.
Aug 1st, 2022

The staff here is unprofessional. Not everyone but while in the store i overheard the manger Darah speaking badly about other costumers in the store backroom and even her fellow employees. Also another worker in the store named ethan was also overheard speaking badly about costumers and had negative energy towards african american costumers. I waas very shocked by this and will NEVER be back in this store.
Oct 24th, 2021

It's been a crazy work week so I wasn't able to leave this review sooner, but I want to shout out Lucinda at Underground in the Oglethorpe Mall for incredible customer service. I had an issue with a return and working in customer service myself I completely understand the difficult position Lucinda was in. However, she, and Katrina on the customer service call line went above and beyond to make sure that I got the shoes that I needed and handled the whole situation with empathy and professionalism that I have rarely experienced elsewhere in this city. I was truly and honestly blown away. There are a ton of places to get converse and vans, but my money will go to this store every time.
Dec 1st, 2020

Jun 12th, 2020