German Auto Service

Best auto repair shop in Savannah. Rob is a great guy and gives you great service. I've taken my BMW there twice. Great price and service both times.
Apr 3rd, 2024

Over the past 20 years, I have taken multiple vehicles to Rob for service. Rob and his crew have always worked diligently to find and resolve the issue. Sometimes it takes longer than I want, but that is what happens when problems need to be diagnosed. If it were easy, I would do it myself! I find that Robs work is exceptional and that he is one one of the best Porsche mechanics in the business. I will continue to take my cars to German Auto for the foreseeable future.
Mar 16th, 2024

Cannot recommend. Always takes longer than they say. Always costs more than they say. Charge for work that doesnt need doing. Often require multiple visit to fix the same issue. Fit cheap non-OEM parts at OEM prices that fail regularly.
Mar 1st, 2024

I have a 2002 Porsche 986 Boxster. Porsche of Hilton Head told me my seepage was coming from my IMS which was unlikely due to the previous owner having it replaced with an LN bearing. Upon taking it to Robs shop he noticed the spark plug tubes were the culprit causing the seepage. Replace it and I even noticed my car started up better than before and this was all done for a pretty reasonable price too! Definitely recommend and will be going back from now on for services.
Dec 18th, 2023

Dissapointing Experience. I recently had a disappointing experience with German Auto Service that compelled me to share my concerns. Initially, I received a quote for a transmission fluid flash in the range of $380-$400. However, upon completion of the service, I was informed that the actual cost had escalated to $500. The most disheartening part of this ordeal was the refusal of German Auto Service to honor the initially quoted price. When I raised my concerns about this significant price difference, the front desk staff exhibited a level of rudeness that was truly uncalled for. Their dismissive attitude escalated to the point of thinly veiled threats to charge me the inflated quote if I contested further. What is particularly disappointing is that a basic service like a transmission fluid flash should not be subject to such unexpected price hikes. It is evident that the front desk failed to do their due diligence in providing an accurate initial quote. This experience has left me questioning the integrity and professionalism of German Auto Service. I believe customers deserve transparency and fairness, qualities that were sorely lacking in this interaction. I hope this review serves as a cautionary note for others and prompts the establishment to reevaluate their pricing practices and customer service standards.
Jan 25th, 2024