Metro by T-Mobile

Thanks for the help
Mar 29th, 2024

The worst costumer service, i was told to go to another store with a veru rude attitude, the person in charged was more preoccupied talking to her boyfriend, I hope they close that store
Feb 26th, 2024

Jazz and Stan r the best give em a raise
Feb 8th, 2024

Goodness, where do I begin. This day took hours. With absolutely nothing accomplished. Young lady, was no help. Had us cancel a line, to turn around and try and charge us $130.00 to reactivate, charge another $60 for a month worth of service. When questioned about the process, she turned her screen around, to show us, asked if we needed to be on group chat with some people. What? It's money, make it make sense. You may get over on some people, not us. I went to the Abercorn store, no help there either. The GM is just a joke too. I was on the phone with customer service, retrieved the number that the young lady had us cancel, and was charged nothing for transferring the new phone over. She walked me through the process. She skimming off the top. Hands down. I have been with metro for years. Four lines. Not everyone is stupid. I dont mind paying the money, just has to add up at the end of the day. Good luck with that one. She is is a joke.
Jan 19th, 2024

Really like metro but don't like that I been a loyal customer for over 4 years an I want to upgrade my phone but have to pay full price for a new phone plus activation for it but a new customer can go in an get a new phone for free. Yall should really look out for yalls customers that have been there
Nov 17th, 2023