Walmart Pharmacy

Jan 26th, 2024

I switched to this Walmart in 2021 for my prescriptions instead of CVS because Walmart had nicer staff, were always friendly and courteous, and they were fast. I just recently had surgery, and I needed a pain medication filled that my doctor called in yesterday. The extremely rude technician checking patients out claimed they did not have the prescription. No big deal. I went home and called my doctor this morning. They had a confirmation number proving they sent it in and that Walmart received it, but they sent it in again just to be on the safe side. So, I called Walmart at 12:30 today, asking if they received my medication, and when they said yes, I asked if they could fill it. They said yes. I then asked if they could have it ready in an hour. Again, they said yes and warned me about them closing from 1:30-2:30 for lunch. Okay, no big deal. I went up there at 2:45 and asked to pick up my prescription. It wasn't ready. They said to give them ten minutes. I gave them fifteen minutes and went back to the counter. They said it still wasn't ready and to give them another five minutes. I said, "I don't understand. I called at 12:30, and I was told my medication would be filled." The extremely rude technician rolled her eyes and repeated what I said to her pharmacist and then proceeded to blatantly ignore me when she said to the gentleman behind me, "Sir, how can I help you?" I do not understand how you have two pharmacists on the clock and four technicians and cannot get a patient's medication filled in 2 1/2 hours. This is the SORRIEST pharmacy I've ever been to. And from someone who worked as a pharmacy technician with CVS in a core store, I KNOW a medication can get filled in less than ten minutes. I will NEVER be filling a medication here again. And honestly, the entire staff needs to be retrained on customer service.
Nov 15th, 2022

The customer service is so great it will literally put a smile on your face.
Apr 26th, 2018

Fast and easy prescription drugs
Jul 3rd, 2017