Caldwell Tree Care

bob newell _{on Google}

Feb 5th, 2024

We have been clients of Caldwell Tree Care for about 2 years. Everyone who provides services for our landscaping is professional and knowledgeable. They take the time to answer all our questions. Highly recommend Caldwell!

Robin Brill _{on Google}

Jan 23rd, 2024

Incredible knowledge and customer care. From Dave at our walk thru, Arturo the master hand trimmer, to Brendan saving our Magnolias we are grateful to have found such an exceptional company to service our landscape. Was impressed many years ago with the job they did and they've only improved over time. Thank you for exceeding our expectations!

Catharine Phillips _{on Google}

Sep 13th, 2023

We hired them primarily to prune and clear the crowns of our 30+years old azalea bushes. After the work they cleared all the branches and left our yard in much better shape than they found it. We also had them clear a few tree branches. They did an excellent job! Service: Tree trimming & pruning

Jaime D _{on Google}

Nov 14th, 2023

We have been using Caldwell for the past season since we have a new builder home. We had them initially come out to make sure all our trees were planted properly with no nets left on, etc. Then began 8 yearly pest treatment which they just finished. At the end, I have two tree that are almost dead and others in very bad shape.
I have gotten several reasons why my trees arent doing great, one was the past winter got to them, but they were doing fine at the beginning of spring. Then once I questioned that, it was that they were planted wrong in the first place and need to be replaced now.
I reached out to them to let them know I was unhappy, and unfortunately not a call, a text or an email back to see why I was unhappy or what we could do to remedy the situation. Got their money and couldnt care less what my tree conditions are left in.
On the hunt now for a responsive, company who can help me.
Edit: In the past week, the owner and one of their top arborist visited our property to walk through and address our concerns. They came out and did a pruning to some of our trees and gave us a fertilizer treatment to help boost or tree/ plant health.
Happy someone came out, we have a new plan of action and are looking forward to the new season and seeing how our tree health develops.

Gay Lyons Haley _{on Google}

Oct 25th, 2023

A neighbor recommended Caldwell Tree as very fairly priced, so I requested a proposal to remove a very large tulip poplar with difficult access and liability risks. It was sandwiched between my house and a neighbor in Ansley Park. The tree was struck by lightning on 7/28/23 and was quickly showing signs of distress. It was one of a pair of trees, side by side, over a century old, that loomed over the roof of both houses. The acces was also very difficult. Our old brick driveway narrowed such that equipment could not get near the backyard, other than a small chipper and a small motorized vehicle that could carry out trunk sections one at a time to the street.
Kevin Caldwell was asked for a proposal, but he gave far more than that- lots of education about the tree's condition, taking it down safely, and protecting the adjacent tree. He helped us weigh out the options of taking it down by hand or by crane, but most importantly, the need to take it down quickly due to signs of deterioration in just over a month. He advised us to have our roof checked (pieces of bark shot out in all directions, including over the roof to the front yard) and our electrical circuits due to potential undetected fire hazards (many electronics were damaged or ruined). Those two things checked out okay.
He gave advice about pursuing insurance coverage even though our insurer had already said trees are not covered. With Kevin's advice and encouragement, I didn't take no for an answer and plodded up the chain of insurance company decision makers. That took some time, but I was ultimately successful by asking them to confirm that the damage would be covered to both homes if the tree fell while we were sorting out proposals, and asking why the company would take the risk of waiting for that to happen- a big expense for us but not for the insurance company.
We got 3 proposals, one for removal by a 70 ton crane and two others by hand. The estimates varied by $10,000!!! We were torn by the appeal of the crane which is supposed to be cleaner but went with hand removal because it could be done quicker. I am writing this because Mr. Caldwell gave sound advice without earning a penny. Mr. Caldwell declined to bid on the tree because his schedule didn't permit the prompt removal he felt was needed. Nonetheless, he gave excellent advice about what to consider and how to do it. His advice led to a less expensive cost and a much faster removal date. Mr. Caldwell intuitively seemed to recognize something about the tree's distress that others hadn't: while not apparent to the naked eye, the tree was rotten near the base. The lightning strike was a blessing. Mr. Caldwell has scientific and intuitive knowledge about trees that he feels compelled to share, even when he doesn't take the job. I would call him again first thing for anything trees.
Gay Lyons Haley