Carpet Store Plus

Robin was very friendly and helpful showing options and samples, and accomodating with making the appointment to come out for a quote.
Apr 8th, 2024

We had excellent customer service with The Carpet Store, specifically Robin Nooner! She was fantastic! We recently moved here to the area and purchased a fairly new home, only three years old. But the carpet had been well used. Robin came out before we had moving trucks here and measured all spaces. She was kind enough to give us estimates on wood floors, carpet and combinations. We waited until the house had been painted which took a few months. We gave her our choices on a Friday, it was ordered and arrived the following Wednesday and installed in one day the following Monday! Her staff were polite, hard working, moved all furniture themselves and cleaned up after they were done! We could not be more pleased with the product, the service and timeliness of the project. I would recommend them to everyone!
Mar 26th, 2024

Robin is the best. Our house caught fire and was a total loss, I contracted Robin to come out and give us a quote on LVP flooring. She was on time, professional, had multiple options to choose from, as well as she is beyond knowledgeable in this industry. The crew came out and had the 2 story house completed in 2 days!! Fast forward to after we sold the house and purchased another, yet again we contracted Robin to come out and give us quotes for carpets. Again she was on time, professional, had multiple options to choose from, and was there for every step of the way. I have to say Robin you will be my go to contact for any flooring needs for my business or for personal use! Thank you so much!!
Jan 18th, 2024

I recommend Koby Hayes highly. He worked with us throughout all 3 rooms. When he gave us a date to be installed the worker was at our house 8 am and done by noon. Very pleasant and professional. I would go back to Koby for fir our kitchen.
Jan 10th, 2024

We worked with Jonathan who promised he could have our floor done before we moved into our house. I was told the staff was going to be at our house at 8am, they did not show up until 2:30pm and therefore the floor was not done. They left the carpet up in the bedrooms which caused stuff to get everywhere. It took days for them to finally come and fix it, I was told they were coming one day then would come home from work with nothing done. Communication was terrible. Once it finally was finished my husband and I started to notice the floor coming up in multiple spots and glue all over the floor. I texted Jonathan about this and he stated its due to furniture on the floor, when we have no furniture in these spots nor did we ever, as evidenced by the pictures below. The floor is gorgeous, but the quality and customer service is truly lacking! I would not recommend to anyone!
Dec 31st, 2023