Mellow Mushroom Peachtree City

Apr 7th, 2024

Mar 29th, 2024

Mar 25th, 2024

Mar 24th, 2024

Absolutely atrocious service. We ordered two gluten-free pizzas about a week and a half ago had them delivered the pizzas that arrived were not gluten-free we called in and spoke with the manager who couldnt deliver new pizzas because it was right at closing time and they stated they couldnt get a driver, they took all of our information and stated they would give us a credit for our meal costed or replace it whatever we chose to. I called in placed an order Nicholas super nice kid remembered the issue, took the order and had me come. I arrived after driving 15 minutes. The manager and him were apparently looking for the credit or voucher for about 15 minutes before she came out. She didnt introduce herself and carried an attitude immediately, she then started arguing with me about delivery saying it wasnt her store, managers Didnt leave anything so it clearly didnt happen. Meanwhile Nicholas the employee, clearly remembered the situation. She could tell I was extremely frustrated and I told her they didnt ask me to bring in a receipt or anything, or I would have being it was at the hotel. after it was clear, she wasnt doing anything about the situation and the pizza just sitting there. I told her I would go back to the hotel and get a receipt. On the way back, I decided I wasnt going to drive all the way back to Peachtree city Just to provide a receipt to show that I wasnt stealing two pizzas Ill gladly upload the receipt to any general manager, or corporate personal to prove we werent trying to get over on two pizzas. As far as Im concerned, they can keep the money we spent on the wrong orders throw away the food they made, and they lost a customer for good. I would highly recommend swapping out managers for one who is competent and respectful
Apr 2nd, 2024