Life Time

Shireen Hormozdi _{on Google}

Mar 23rd, 2024

I love taking Pilates and weekly personal training sessions with Stephanie C. She is very knowledgeable and easy to work with. Communication with her is great! I highly recommend you book with her and try her classes.

Oluwasanya Awe _{on Google}

Mar 13th, 2024

Crystal was very helpful in answering my questions.

Sean Tenney _{on Google}

Feb 22nd, 2024

Couldnt be happier three months into my membership. This facility is a tennis nerds dream. The campus has a variety of courts and the staff is super friendly. I love it here and wont be leaving anytime soon.

Dan Davis _{on Google}

Jan 31st, 2024

Lots of courts super staff!

Darwin Smith, MD _{on Google}

Mar 18th, 2024

3/15/2024 update:
I was never contacted regarding the unauthorized charge on my card (see 3/12/2024 review below) even though Anya Crawford said someone would call me back. Members: please check your statements, Anya Crawford will charge your card without authorization or notice for services/experiences not rendered.
Anya Crawford then left a note on my account where she conveniently left out details that would've revealed her incompetence.
I disputed it with my credit card and it was credited back to my account.
What an amazing way to treat a signature member visiting your club.
3/12/2024:
I would like to say this is NOT my home club. My home club is Life Time Tennis Galleria in Houston which is excellently operated by Teddy DiBlasi and Gary Armstrong. The concierge team they have assembled in Houston is nothing short of exceptional. I cannot say the same for the Peachtree Corners location.
I booked a court yesterday at the Peachtree Corners location to hit with a friend that I have not seen in 4 years. Today, I received a notification (from my credit card) that I was charged $31.80. I called and spoke with Anya Crawford; she stated that I was charged for a 'match fee.'
There are several problems here.
#1 I am a signature member. Signature members do not incur fees to use courts. I also checked under reservation rules for this club and it also states that Signature members do not pay court time and there is no mention of a 'match fee.'
#2 When I called today, Anya Crawford asked if I played a match indoors; I answered yes because the keyword here for me was 'indoors.' We did not play a 'match,' however we did hit 'indoors;" not one serve was hit. I am not part of any flex leagues.
#3 She then stated that she checked-in my guest who 'disclosed' to her that we were playing a 'match.' I was unaware of a 'match' fee so my guest obviously was not aware of such terminology. I spoke with my guest and he stated that he does not remember her asking him any such question and that she was bantering with another team member, was very much distracted and was rude.
#4 Why was my guest asked about our use of the facilities but I (the signature member) was not? Nor was it disclosed that I would be charged a 'match fee.'
#5 During our conversation she was very rude and adamant that I played a match, essentially calling me a liar.
I have no problem paying a fee if: Signature members are subject to these fees AND if the fee was disclosed to me AND if I actually played a match!
Anya Crawford at best needs re-orientation of proper customer service skills, communication skills and absolutely an attitude adjustment. Lifetime Galleria would NEVER speak to a member in the accusatory, condescending manner in which she spoke to me. I am actually shocked since Teddy came back to us in Houston from this club and I was expecting a similar experience.
I am still awaiting a call from managment.