PNC Mortgage

Worst banking experience I've ever had. These people told me over the phone to come in before 1245 and they could open an account for me. This was literally for business I handle while I'm back in town since I travel a lot. When I arrive the greeter almost turned me around at the door. Then the literal manager says the same thing. After about 4 minutes of telling her a banker told me to drive here in the rain she reluctantly days ok I'll open it for you. They act like they don't want your business. Then I'm explaining to the lady that One of my businesses is based out of town so I'm not in Fairburn a lot but she says oh well you have to be there most of the month to open an account. I really feel like this was profiling at it's finest. Profiling in 2023? I simply know that money shouldn't be discriminated against it someone is depositing funds. And proof of income on hand. The manager is not experienced enough to run a branch if she's rejecting people with circumstances that require traveling for work. They should be embarrassed at this level of non customer service. I see why the other reviews are Soo terrible for this location. Then she has the nerve to tell me she can get me started with an online account before I walked out. Who the heck hired these people? I wish I had of read the reviews before I went in. I Do NOT RECOMMEND AT ALL.
Sep 16th, 2023

Do not go, nobody trying to help or assist you!!! Bank tellers present at work but not working. Excuses excuses excuses
Aug 6th, 2023

Jul 6th, 2023

Ms. Cheryl, you are the Best! Thank you for your patience. I was so stressed about a banking matter. She made me a same day appointment, which was at 4pm. I was stuck in crazy traffic and was 15 minutes late. But she show calmness and kindness. She helped me with my situation with professionalism.
Mar 14th, 2023

I went in at about 9:50 AM to get a new debit card. I was out of there by 10:15 AM. The young lady that helped me was very pleasant and extremely helpful.
Feb 12th, 2023