Red Roof Inn Atlanta South - Morrow

Dear Kendra,We are sorry to hear your recent experience at the RED ROOF INN ATLANTA SOUTH - MORROW did not meet your expectations. You stated that the staff was rude, which hindered your stay. In relation to the billing discrepancy, based on my investigations, I am seeing where the breakdown outlined your room fee and the taxes. Should you wish to dispute or discuss this, contact the property directly.Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. We wish you all the best in your future travels. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Dear Kendra,Thank you for your review following your stay at RED ROOF INN ATLANTA SOUTH - MORROW. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that the unfavorable encounter you had with our staff, the uncleanliness mentioned and the other listed issues hindered your stay. I have made sure to share your comments with management.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels. With thanks, GabrielleRed Roof Management RediResponse Specialist

Dear Yolanda, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA SOUTH - MORROW. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,Oshane Red Roof Management RediResponse Specialist

Hi Sandra,Thank you for taking the time to write a review of your stay at the RED ROOF INN ATLANTA SOUTH - MORROW. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist

Hello Sierra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA SOUTH - MORROW and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist