Planet Fitness

Ive been coming to this location for years. Never been made to purchase your eye wear and never been asked. Its my right to choose if I want to wear eye wear. Please stop inconveniencing me with eye wear or I will cancel my membership. When I go to the tanning salon they dont pressure or ask me about eye wear. Like every one knows. Its our choice. Not planet fitness choice. Plus Ive noticed the place is not clean as it uses to be especially the tanning areas. The staff has changed and they are rude.
Jan 26th, 2024

Jan 26th, 2024

I am so disappointed that after joining the club that I am not able to watch the news of my choice at least on 1 of the 11 televisions in my immediate view as I cycle. After asking the workers at the front desk, I was told the televisions were stuck on their respective channels, I was told that the managers could see them on the camera if they changed the channel and one other excuse that I forget. There is at least 3 pairs of tvs with the same thing on. I will continue to ask to have the channel changed before I finally cancel my membership. Jan 25UPDATE: After about a week, I spoke with the manager about the TV stations and about getting the channel I wanted near where I was bicycling and she initially stated corporate had control of the TVS. I asked her for corporate number and she said I could not contact them. I then reiterated to her that there were at least 3 TVS with the same channel and then she said that her maintenance man could look at it. I asked when and she stated that he had 9 locations to take care of and she had no idea when he would be back. So I could only assume there is no scheduled maintenance. I asked is the only option I have is cancel my membership and she said yes I could. I told her I wanted to cancel today. She told me they handled all cancellations on the 10th of the month. She said if I cancelled now I could not come back to the gym after today even though my membership would run until the 10th of the month. It appears that customer satisfaction takes a backseat to almost everything else. I also did receive a response to my initial posting asking me to respond to a different email account rather than them calling me.
Jan 24th, 2024

Jan 23rd, 2024

Jan 22nd, 2024