Cadence Bank is located at 3820 Washington Rd in Martinez, Georgia 30907. Cadence Bank can be contacted via phone at 706-729-7680 for pricing, hours and directions.
Contact Info
706-729-7680
Questions & Answers
Q What is the phone number for Cadence Bank?
A The phone number for Cadence Bank is: 706-729-7680.
Q Where is Cadence Bank located?
A Cadence Bank is located at 3820 Washington Rd, Martinez, GA 30907
Q What is the internet address for Cadence Bank?
A The website (URL) for Cadence Bank is: http://www.cadencebank.com/
Q What days are Cadence Bank open?
A Cadence Bank is open: Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: Closed Sunday: Closed Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM
Q How is Cadence Bank rated?
A Cadence Bank has a 3.5 Star Rating from 10 reviewers.
The staff here is so awesome. If you are banking bank here!!
Cynthia Setzke on Google
They have one lane open in drive thru, lobby closed. Takes forever to do your banking. I have been in the line now for 10 minutes and not one person has moved.
Business Response on GoogleOct 6th, 2020
Hi Cynthia, We sincerely apologize for any inconvenience you’ve experienced. You can accomplish many of your banking needs through our online and mobile banking platform. Learn more and enroll here: https://cadencebank.com/personal/fluent-by-cadence-for-personal-accounts. Additionally, feel free to contact our Customer Service team at 800-636-7622 should you need any assistance. Thanks, LZ
Karen M on Google
Since Cadence switched to the Discover debit card my card has been denied at 2 businesses as a debit card (however worked as a credit). Having a debit card that I can not use as a debit card is useless to me. When I called the 800 customer service number they told me to call my local branch to see if they could issue me a different type of card. When I called the Martinez branch they said they could not do that. Their solution was for me to let them know when my card was declined so that Discover could talk to those businesses and convince them to accept their debit card. It is not my job to fix the banks problems nor does that help me when I am trying to do a transaction as a debit. So, cadence is losing a customer and I hope they lose many. Ive had this account since 2009 when it was State Bank, it is sad that a good bank got taken over by a lesser bank.
Business Response on GoogleMar 2nd, 2020
Hi Karen, We sincerely apologize for any inconvenience you may have experienced. Can you please send your name and phone number to [email protected] so we can have someone reach out to you? We’d like to do our best to make it right. For your safety, please do not share any private account information via email. Thanks, LZ
Kristi Henagan on Google
We've been a very loyal customer but since it's changed to Cadence, we're very displeased. My son got a new debit card. Unlike most banks that have Visa or Mastercard logos, Cadence is Discover. There has been SEVERAL places that have declined his card... even ones that take Discover. We're seriously considering switching banks!! :(
Business Response on GoogleMar 21st, 2020
Hi Kristi, I’m sorry for any inconvenience your son may have experienced. The Cadence Debit Card powered by Discover® is widely accepted at 10.6 million merchants nationwide. However, if you or your son should encounter a merchant that does not accept Discover, try asking the merchant to run the transaction as a "debit" and enter your PIN. If you still experience issues, please call our Customer Service team at 800-636-7622 or your local banker so we can work with Discover to try and add the merchant to the Discover network. We want to ensure your son can use his debit card everywhere he’d like. You may also contact us at [email protected] so we can get you in touch with someone to try to make it right. Thanks, LZ
Maria Maria on Google
This bank seems to switch names often and when it changed to Cadence Bank it was the first time there were any negative changes from when I first opened account. They keep adding fees. Now they charge for use with foreign ATM and don't cover their charges. Before they were always covered. Then they added a $2 paper statement fee . We asked how to get rid of fee and they said we could do it online by going "paperless". They failed to mention if you are enrolled in online banking and cancel paper statement you get a "going green" fee of $6 a month. Did they think we wanted a larger fee when we asked how to get rid of fee. When I called and asked what this new fee was the woman who answered was extremely condescending. That is something that is also new it seems. In the past the people I have dealt with have always been extremely nice and helpful. Not anymore. Also it has now switched to a Discover card and that card is not as widely taken and when shopping online there is not always a way to do it as debit with a pin. I have had this account for 13 years. We are closing our account. I would not recommend to anyone to bank with them for any reason at all.
Business Response on GoogleAug 14th, 2019
Hi Maria, I'm terribly sorry to hear that and apologize for any inconvenience you've experienced. We'd like to do our best to make this right. Can you please send your name and phone number to [email protected] so we can have someone get in touch with you? For your safety, please do not share any private account information via email. Thanks, LZ
