Jos A. Bank

heather pawelkiewicz _{on Google}

Apr 8th, 2024

We went to this location to order my son's tux for prom. We were greeted soon after we arrived. Despite not having an appointment, they were able to accommodate us. All 3 gentlemen working on 3/26 were polite, friendly, and professional. My son was able to pick up the tux even earlier than expected and it was perfect. We will definitely be coming back!!!

Harvard Whipple _{on Google}

Mar 30th, 2024

I have been shopping @ Jos. A. Bank for over 20 years, but new to the area and first time shopping @ this store. Meryl was awesome to work with and took great care of me. 5/5 customer experience. Will be back soon!

Dylan Cagle _{on Google}

Mar 20th, 2024

Miles and his team will certainly take care of you. I got fitted for a wedding tux and a new suit for myself recently and they were extremely helpful and polite. Retail work is not easy, and many people get frustrated with a small team that is doing the best they can to accommodate a busy store.
I would recommend Miles and the young lady that works with him to any of my friends for their fitting needs.

Robert M B _{on Google}

Mar 11th, 2024

Place is clean, nice but the staff is really bad.

Vincent Rullo _{on Google}

Feb 29th, 2024

Words cannot adequately express the sheer incompetence and unprofessionalism of this Jos. A. Bank store. My experience with them while preparing for my wedding was nothing short of a nightmare.
It all started with a simple request to transfer a suit from another store to the North Atlanta location. However, what followed was a comedy of errors and excuses that left me questioning the basic competency of the staff at this store.
Despite numerous calls and persistent follow-ups, they failed spectacularly at every turn. Promises to return calls were never fulfilled, and every attempt to resolve the issue was met with incompetence and indifference.
Weeks went by, and the suit remained in limbo, causing immense stress and frustration as the wedding day drew nearer. It was abundantly clear that the individuals running this store lacked the basic skills required to perform their jobs effectively.
In the end, it was only through the intervention of the manager from another location that the situation was finally resolved. They took charge and arranged for the suit to be sent directly to my groomsman, bypassing the Marietta store entirely.
My advice to anyone considering doing business with Jos. A. Bank: don't. Save yourself the headache and go elsewhere. This store's incompetence and disregard for customer service are simply unacceptable. It's astonishing that they're still in business with such a blatant lack of regard for their customers' needs.