WellStar Medical Group Windy Hill LTAC

It's January 2024. This place is still covid testing. No other medical facility in Georgia (been to numerous ones in the last couple of years as has family & friends) is doing testing. Makes you wonder. Wish I'd known before accepting a spot here for my loved one. I would have chosen one of the other 3 places we were accepted, none of them require covid testing. Here's hoping the care is more in tune with reality & 2024.
Feb 7th, 2024

Wow is all I can say about this facility. I completely understand the staffing issues with any organization/business however, you should not steer away cleanliness and patient care. I visited a relative who is currently in this facility and the first thing I noticed was how outdated the facility was while driving to and walking into the building. Once I got to his room I hugged him, looked around and immediately put on gloves and started cleaning, the room was filthy! There were alcohol prep pads and items that are supposed to be sterile on the floor, dirty film on the floors, walls, and the bathroom was horrid. There was a full urinal on the floor and things just tossed anywhere, how is this sanitary especially if people with breathing related issues are housed here. When my relative requested something or assistance, it takes a very long time for someone to help him, the rooms have cameras in it but there was never anyone at the desk so how are the patients being watched? When there was someone at the desk, they were face down in their phone anything could happen, You are supposed to be alert and reviewing the cameras! The food.. I felt so bad when the dinner came, it looked so bad and un-edible, I see why he calls his family for food often, it looked like alpo. The security guard, he kept walking outside for phone breaks constantly! How are you watching the front when you are on the phone? It just wasnt safe for faculty or patients but, we are in the age of the phone and no one can let it go not even for their job. Im going to speak to my family about the condition here, we honestly feel that the location needs to be inspected. If the staff is short, which Im sure it is.. hire a 3rd party company to thoroughly deep clean this place, the patients need to recover, not continue to remain ill. I agree with a review that was left previously, If you love and care for your loved one, dont send them here!
Oct 23rd, 2022

My husband was just released last night after six weeks in the hospital with a life threatening infection. He was here for two weeks of continuous IVs and a colostomy bag. He needed intense physical and occupational therapy as well as care of the colostomy. He raves about how considerate, helpful and prompt ALL the staff was. Continue to next post...
Oct 1st, 2022

My Late Mother suffered Iatrogenic's Causations to Egregious Medical Care, Medical Explotied-RICO Corruptions Enterprise Schemes-FCA/Embezzlement), Elderly Abused to CoCulled with Egregious Malpractices Injuries that occurred at Emory University Midtown
Apr 22nd, 2019

Please, if you or a loved one is thinking of coming here for medical care, find somewhere else to go. I know the job market is rough and there are staffing issues in the healthcare field in many hospitals, not just this location, but that does not excuse the unprofessional and borderline cruel experience my family had here. My father was in their care for a few weeks, and came out in a worse state than he was, despite their promise of progress. They promised regular therapy, but his speech therapists didn't show up for DAYS on one occasion because "we just didn't get to him", and then the excuse for the next day was "one girl called out sick" so they decided to cancel last minute. Meanwhile, my dad is going the whole time on NPO protocol that they insisted he do, having to wait until it was convenient for them to come work with him. It ended up with him having his tracheotomy far longer than needed, and costing us more money. The nights were the worst, though, since we didn't trust to leave him in their care without a family member there, but had no choice. The night nurses never came when he called them (be it for pain, emergency, etc.) with the call button, and barely did it when he had to resorting to calling out to them VOCALLY for help. This negligence got so bad that after an hour of no one coming to assist him, he tried move on his own a bit to help himself and ended up falling and busting his nose. Only when they heard a crash & him cursing from pain did they bother to get up and help him, all while criticizing him for doing it in the first place. This man had a traumatic brain injury, and they were being downright cruel and dismissive towards him the entire time (with the exception of one or two nurses), which is hard to watch as his family member who just wants to see him get better. But it felt more like a hospice center than LTAC. This place was a holding cell, and we couldn't get out fast enough. When we were finally able to transfer out, he had developed a bed sore and his morale was depleted, plus a hurt nose. Please, find somewhere else.
May 26th, 2022