The HoneyComb Cottage Day Spa and Waxing Studio

I came here to get lashes awhile back after my wax, i watched the workers interactions with other races & i dont agree with how my interaction went being a black woman . I dont feel like i was valued and they kept pushing products onto me
Feb 29th, 2024

Great therapeutic massage as always.
Feb 13th, 2024

This place is amazing. Very relaxed atmosphere. Great customer service. Megan at the front desk was very polite and helpful. I will be back!
Jan 27th, 2024

I really didn't want to leave a bad review, but when it comes to my hard earned money, I can't let business that play with my time and money slide. I booked a massage for someone last year 12/2023, decided to cancel due to that person getting sick and not being able to make it. My cancelation was well over a week before the appointment, but when I called to verify the canceled appointment they told me that the person I booked for was never on the books and my card was not on file, so therefore there shouldn't be any fees debited, and that was odd because I clearly spoke to someone, booked the appointment and gave my card details. So I took their word for it. Knowing this sounds fishy and I am going to pay close attention to my bank statements. The day of the canceled apportionment, there it was 205 dollars debited to my account! Now I know I look young, but I wasn't born yesterday. When I called back to make them aware, they sware up and down that shouldn't have happen, now I escalate this with my bank, since I did that now 2 months later they are calling me saying they are going to refund back to my card. That never happened. Then they say it's been To far out to debit back to my card they will issue a check. THAT never happened. Now they want me to verify that the debit was taken out of my account, so I provide my bank statement and circle the date and amount taken. Still having an issue with MY MONEY. That's not how business works! YOU MADE THE MISTAKE YOU RECTIFY YOUR WRONG! THAT'S CALLED DOING GOOD BUSINESS, JESUS CHRIST! Was going to give them a chance on future massage service but the taste in my mouth is so sour with them they messed that up! I don't recommend.
Mar 7th, 2024

Honeycomb has some of the dumbest employees!! I booked a couples massage online weeks in advance, and this past weekend, Tiffany called to say, "Only one person is working on the day I chose for the massage." I asked her to reschedule me for the same week as the massage. She attempted to reschedule the massage on a Monday! This place is closed on Mondays....Duh!! She kept attempting to schedule me for appointment times that I did not want nor could make! I asked her to just cancel the massage. She said I would receive a cancelation email. I never received one.....Also, as a side note, logging in and out of your systems will not adjust the "hours of operation" to accommodate customers' schedules....If certain days/dates are fully booked, they are booked!!!....Duh!!!
Jan 28th, 2024