Pappadeaux Seafood Kitchen

Waited an hour before the waiter came to the table. The food was great though
Apr 9th, 2024

We absolutely love this location! We actually went today for lunch and our waitress Shaunda took such great care of us! She recommended a special Seabass entre and it was amazing! 5STARS!
Apr 8th, 2024

Apr 8th, 2024

Pappadeaux had made a mistake on my to-go order. They went above and beyond to correct the mistake. Thank you Sal for making things right.
Apr 8th, 2024

So I'm not a fan of this location. I continue to come here because it's convenient to where I leave. It's too much driving out the way to go to other locations. I would give 2 stars but I have enjoyed myself in the past. The concern I have is more with the take out, carry out process. Whatever time they quote your food to be ready, double that and add an additional 5 minutes to it. 6 out of 10 times, your order will be incorrect or missing items. Please check your food before you leave. When placing an order by phone, they are rushing you like they understand, then when it's wrong they try to blame you. It's just disappointing and frustrating. I promise I try to be understandable. They give you such a hard time for substitution. They don't care about diets, allergies, etc. When subbing catfish for tilapia, they will serve you catfish like you can tell the difference. Similar in look but the taste is different for sure. The customer service should be better. After all, it's not cheap. Plus the prices keep increasing. I ordered 2 tilapias and after driving 40 minutes home, they gave me 1 1/2 tilapias, smh. I wasn't driving back and it's not worth complaining. I have in the past, it is what it is. Update: I had an order for carryout around $200 yesterday 12-21-22, and I was missing items as stated before. When I advised I wanted to check my order before I left, the waiter place the food in my vehicle and walked away. I was missing a salad and I had no condiments. After double checking everything, I spend 25 minutes going back and forth asking for what should've been checked by the restaurant. The food was decent but cold when I got home. So...no improvements from earlier review. Oh yeah, they raised the prices AGAIN. Honestly I'm going to look for another restaurant, something different. Too much money being spent for the same results. Cost of living is going up but not wages. So, spend your money where you won't be consistently disappointed.
Apr 9th, 2024