Smoothie King

We walked into the store and no one greeted us. We waited about 4 mins to be recognized and even then no greeting. Just how can I help you. I responded with a hello. And the rep looked me dead in my face and said nothing!!! Just rude. His name on the ticket was Gabe. We placed our order and sat down. After placing our order the other rep (Trey) - I think he was new- was left to fend for himself. Gabe didnt try to assist or anything. Maybe he was ready to go. But a lady with short blonde hair came to assist Trey. She was so kind and patient. I value that. I could hear her telling him how to make the bowls and look out for the customizations add on. Her character is that of a leader. The bowls were made to perfection but the customer service was awful. Do better Gabe! Do better!
Mar 25th, 2024

I ordered a 20z smoothie and I was charged for a 32oz when I questioned it, they could credit or change it. The quality of the smoothie by the new staff is declining. The smoothie was watery no texture. Customer service less than cordial.
Jan 23rd, 2024

Nov 14th, 2023

Got here at 8:50 pm to order a smoothie because I tried to order online at 8:15 and it wouldn't take my order. The door says they close at 9 pm. Online says they close at 9 pm. Clearly, the employee doesn't know how to tell time because they had already shut down the store and wouldn't let me place an order.
Sep 2nd, 2023

For some reason this location is never consistent. It either soupy or no toppings or or the blend was not good. Today I received my smoothie bowl with barely no smoothie. Lol like how does that work. Just full of toppings to make it look full. I literally get one of these like everyday. And for the employee to just simply throw it together and not address my concerns really left me disappointed. I spend over 50 dollars a week. I live in Athens and that location by far has had the best all around experience. Maybe they need new employees.
Aug 20th, 2023