MinuteClinic at CVS

I would leave no stars if it was an option. I went into the minute clinic this morning On Jiles and Cobb Parkway I was seen by nurse practitioner Janie Dinh. I told them I had a muscle that was knotted and would not let go even with heat, ice, tens machine and exercise. When I was being checked in, I told the nurse that I just needed a cortisone shot in that muscle. That I have had this issue before. I asked is this something you can do here since I had never been to a minute clinic before. She said and I quote yes, we should be able to. Then I was sent to the nurse practitioner. She asked me what the issue was and again I explain the same thing about the muscle and just needed a cortisone shot. She never once told me till the end of the visit that they could not do a cortisone shot. I was not happy and told her that also. That they had multiple times to tell me before the visit that they could not do cortisone shot when they knew that was what I needed. I have had this issue before and that helps it. I felt deceived and misled to believe they could and would help me. I was charged a $139.00 for them to tell me they could not help me. Stay clear they don't care about you or your issues. They screwed me out of money, and they will you too. Even speaking to customer service and she agreed that I was misled but no refund.
Apr 4th, 2024

Came in the other day and had 0 issues got my flu test done and got prescribed what I needed, couple days later my girl got sick with flu also so we went back today to same clinic not expecting any problems but there was a new doctor and she said they couldnt do the flu or Covid tests for her and said she was just gonna have to get through it without medicine even though 3 days ago I was there and they did the tests for me and no issues doctor in there today had an attitude from the second we walked in ridiculous and she obviously doesnt know what shes doing since I just got it done 3 days ago
Mar 30th, 2024

As someone in healthcare I was really impressed with the evaluation and treatment my child received. Well done.
Mar 30th, 2024

I visit every three months and the doctor is different each time, but he is always kind.
Feb 15th, 2024

Called before visiting the clinic and was told they were quiet and free to take walk-ins. Arrived and couldn't even register at the kiosk and by the time the nurse came out an hour later she said she was booked through closing with an empty lobby, and offered nothing else. This place is a joke.
Dec 23rd, 2023